Senior Manager Account Executive Operations at Capital One

Job Description:

Latest job information from Capital One for the position of Senior Manager Account Executive Operations. If the Senior Manager Account Executive Operations vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Capital One for the position of Senior Manager Account Executive Operations below matches your qualifications.

What You’ll Do

• Responsible for planning, directing, and coordinating operations account executives within our Global Payment Network and ensuring support is provided to internal and external partners. Develops policies, manages operations, and plans the use of materials and resources.
• Ensuring smooth onboarding, offboarding and ongoing payment network operations for
• selected network partners in the Asia Pacific region. Collaborate with internal stakeholders to
• device strategies to motivate Discover network partners to comply with Discover’s network
• policy and, also adopt the latest products offered by Discover network. Build working
• relationship with key operations and technology personnel at key network partners.
• Develops and coaches teams to be able to identify, manage, and escalate risk, and
• effectively manages risk within the teams you oversee.

What we’re looking for

• Manages a team including, hiring, performance, and development decisions.
• Directs and coordinates operational activities to provide premier partner support and
• manage escalations.
• Plans and prepare team schedules and assigns projects, tasks, and assignments.
• Monitors team performance to ensure goals and deadlines are met, company
• policies are followed, company initiatives are supported.
• Monitors team’s adherence to follow documented procedures and controls and raise
• any foreseen risks and issues to relevant teams for mitigation & resolution
• Develops procedures, assess risks, and deploy controls to mitigate any financial or
• regulatory risks for any newly design operational activities.
• Recommend, negotiate, and track incentive plans for network partners to adopt Capital One’s products and capabilities
• Flexibility to travel up to 25% of the time.

Basic Qualifications

• Bachelors in Business Administration and Management, Finance, or International or at least 8 years Payments experience, Information Technology, Communications or Marketing
• At least 6 years Payments, Technology, Operations, Customer Service, Marketing, Finance or Communications experience.

Preferred Qualifications

• Post Graduation in business or information technology
• 12+ years of experience in Financial Industry and
• 5+ years in the Cards industry
• 2+ years of experience as a people leader
• Experience of large program management and client management

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

Job Info:

• Company: Capital One
• Position: Senior Manager Account Executive Operations
• Work Location: Singapore
• Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Senior Manager Account Executive Operations at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.