Customer Service Engineer at MORGAN MCKINLEY PTE. LTD.

Job Description:

Latest job information from MORGAN MCKINLEY PTE. LTD. for the position of Customer Service Engineer. If the Customer Service Engineer vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at MORGAN MCKINLEY PTE. LTD. for the position of Customer Service Engineer below matches your qualifications.

Job Summary
Our client is a leading provider of document solutions and digital imaging services, specializing in secure document management, archiving, and workflow processing.
Responsibilities

• Perform on-site installation, troubleshooting, repair, and preventive maintenance of Multifunction Devices (MFDs), including copiers and printers.
• Diagnose and resolve hardware, software, and network-related issues for both monochrome and colour devices.
• Manage and maintain inventory of assigned spare parts, tools, and company assets to ensure service readiness.
• Update service records accurately and promptly, ensuring service calls and job statuses are properly documented.
• Communicate effectively with internal teams to provide timely updates on service progress and resolution.
• Deliver professional customer support while adhering to service quality standards and safety guidelines.

Requirements

• Minimum Nitec in Electrical / Electronic Engineering, Information Technology or other related technical disciplines.
• Experience in troubleshooting monochrome and colour printers in a networked environment.
• Basic knowledge of printer hardware, networking concepts, and operating systems.
• Tech-savvy with basic understanding of networking concepts and operating systems.
• Good interpersonal and communication skills, with the ability to work independently and as part of a team.
• Customer-oriented mindset with strong problem-solving skills.
• Fresh grad welcome to apply

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at  for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R2196712

EAP Name: Chew Kai-Xinn

Job Info:

• Company: MORGAN MCKINLEY PTE. LTD.
• Position: Customer Service Engineer
• Work Location: Singapore
• Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service Engineer at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.