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Change Management Consultant at Dexian Asia Pacific

Position Change Management Consultant
Posted 19 Jun 2026
Expired 19 Jul 2026
Company Dexian Asia Pacific
Location Singapore | SG
Job Type Full Time

Job Description:

Latest job information from Dexian Asia Pacific for the position of Change Management Consultant. If the Change Management Consultant vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Dexian Asia Pacific for the position of Change Management Consultant below matches your qualifications.

Role Summary

The PROX team within Global People Services & Solutions (GPSS) enables digital-first, AI-powered, and data driven People services across global operations.

The PROX Transformation Support Specialist supports the Senior Manager, PROX Transformation, by providing hands-on coordination, documentation, data tracking, and operational support for transformation initiatives.

The role supports process simplification, automation readiness, self-service adoption, project governance, and change readiness across global GPSS teams.

Key Responsibilities

Project Coordination and Tracking

  • Maintain project trackers, action logs, issue lists, and milestone updates for PROX transformation initiatives.
  • Coordinate meetings, capture key decisions, and follow up on action items with stakeholders.
  • Support preparation of leadership updates, project dashboards, and presentation materials.

Process Documentation and SOP Support

  • Support documentation of current-state and future-state GPSS workflows.
  • Create and update SOPs, process maps, RACI matrices, FAQs, checklists, and work instructions.
  • Help ensure documentation is clear, consistent, searchable, and ready for automation or AI enablement.

Data Collection, Analysis and Reporting

  • Collect and organize operational data, including case volumes, cycle times, service trends, and adoption metrics.
  • Maintain dashboards, trackers, benefit logs, process inventories, and reporting templates.
  • Prepare clear summaries and basic analysis to support decision-making.

AI, Automation and Digital Enablement Support

  • Support documentation of AI, automation, chatbot, workflow digitization, and self-service use cases.
  • Assist with requirements, test scripts, UAT trackers, issue logs, and pilot feedback.
  • Track readiness, adoption activities, open issues, and stabilization actions.

Change Management and Communications Support

  • Support communication drafts, user guides, training materials, FAQs, and knowledge updates.
  • Track stakeholder readiness, training completion, feedback, and adoption status.
  • Maintain change logs, communication calendars, and readiness checklists.

Operational Support for PROX Transformation

  • Support workshops, discovery sessions, stakeholder interviews, and process walkthroughs.
  • Provide hands-on coordination and administrative support to keep transformation activities on track.
  • Escalate delays, data gaps, missing inputs, and documentation risks in a timely manner.

Skills and Experience

  • Diploma or bachelor’s degree in human resources, Business Administration, Operations, Data Analytics, Information Systems, or related field.
  • Typically 2–5 years of experience in HR operations, shared services, project coordination, process documentation, or business support; fresh graduates with AI or automation project exposure are also welcome to apply.
  • Strong coordination, organization, follow-up, documentation, and time management skills.
  • Comfortable using Microsoft Word, Excel, PowerPoint, SharePoint, Teams, and project trackers.
  • Good attention to detail, basic analytical ability, and ability to consolidate information clearly.
  • Professional, discreet, and comfortable working with global teams across time zones.

Preferred Qualifications

  • Experience in HR shared services, employee services, global business services, PMO support, or transformation support.
  • Exposure to ServiceNow, Workday, Power BI, Power Automate, Microsoft Copilot, SharePoint lists, or similar tools.
  • Familiarity with SOPs, process maps, dashboards, UAT support, workshops, or change readiness activities.

Job Info:

  • Company: Dexian Asia Pacific
  • Position: Change Management Consultant
  • Work Location: Singapore
  • Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Change Management Consultant at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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