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End User Support Engineer at PERSOL SINGAPORE PTE. LTD.

Position End User Support Engineer
Posted 20 Jul 2026
Expired 19 Aug 2026
Company PERSOL SINGAPORE PTE. LTD.
Location Raffles Place | SG
Job Type Full Time

Job Description:

Latest job information from PERSOL SINGAPORE PTE. LTD. for the position of End User Support Engineer. If the End User Support Engineer vacancy in Raffles Place matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at PERSOL SINGAPORE PTE. LTD. for the position of End User Support Engineer below matches your qualifications.

  • Required to work on monthly rotational day shift 6:00am to 3pm OR 8:30am to 5:30pm

You will play a key role in maintaining a stable, secure, and efficient IT environment, supporting users across hardware, software, and network infrastructure while contributing to continuous improvement initiatives.

Key responsibilities

  • Provide end-user support for hardware, software, networking, and communication issues
  • Troubleshoot and resolve complex IT incidents and service requests
  • Ensure users' technical issues are resolved promptly and effectively
  • Maintain a stable and supported PC environment across the organization
  • Provide support for printers and print management systems
  • Manage and support Microsoft Active Directory (AD) (user accounts, access control, policies)
  • Work with ITSM tools to log, track, and resolve incidents and service requests
  • Support network services including DHCP, DNS, and general connectivity troubleshooting
  • Maintain IT asset lifecycle management

Required background and experience:

  • ITIL Foundation preferred
  • Experience working with an IT Service Management (ITSM) tool
  • Hands-on experience with Microsoft Active Directory
  • Strong understanding of hardware & software troubleshooting
  • Strong understanding of networking fundamentals (DHCP, DNS)
  • Strong understanding of IT infrastructure and user environments
  • Experience with printer troubleshooting & print management
  • Experience with IT Asset Lifecycle Management (CMDB)
  • Experience with documentation and knowledge article creation
  • Strong customer-oriented mindset

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd)

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Job Info:

  • Company: PERSOL SINGAPORE PTE. LTD.
  • Position: End User Support Engineer
  • Work Location: Raffles Place
  • Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information End User Support Engineer at the office Raffles Place above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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