Retail Operations Intern at Guerlain

Job Description:

Latest job information from Guerlain for the position of Retail Operations Intern. If the Retail Operations Intern vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Guerlain for the position of Retail Operations Intern below matches your qualifications.

Job Description

RETAIL SALES DEVELOPMENT

• Support the Senior Retail Manager in building effective communication tools to share sales data with the retail team.
• Prepare weekly and monthly sales performance decks.
• Assist the SRM in building effective incentive plans based on marketing and business needs.
• Coordinate, verify, and share incentive results with the sales team on a monthly basis.
• Visit points of sale on a weekly basis and ensure counter/boutique needs are met.

RETAIL STAFF MANAGEMENT

• Monitor key retail KPIs and provide quantitative reports to the SRM.
• Review retail team productivity and gather retail team needs in terms of coaching and training.
• Ensure new product launch information is well disseminated to the retail team:
• Prepare presentation decks including all information related to new launches in partnership with the Marketing Team.
• Create positive and strong team synergy and promote a positive mindset.

RETAIL EXCELLENCE

• Lead Mystery Shopping execution.
• Communicate feedback to the retail team on key learnings and areas for improvement.
• Assist the SRM during in-store and out-of-store events and ensure perfect execution with a high level of service.
• Lead Bee Gold App (CRM tool) campaign execution to strengthen retail staff relationships with Guerlain members and increase retail sales:
• Create campaigns based on marketing and business priorities.
• Ensure the customer focus list is well defined.
• Monitor, review, and analyze campaign performance.
• Work closely with the Marketing Team to develop the high clienteling network by reviewing the database and spending behavior of Guerlain customers.

RETAIL SUPPORT

• Assist stores with logistics (e.g., weekly deliveries) and administrative tasks.
• Facilitate inter-store transfers and product replenishment:
• Transfer merchandise between stores to ensure optimal stock levels.
• Support during events (e.g., client registration in the database or product packing).

REPORT / ANALYSIS

• Provide weekly and monthly sales analysis on Guerlain’s performance.
• Provide boutique reports on a monthly basis.
• Provide monthly competitor reports.

Qualifications

Requirements:

• Able to commit full time internship from Jun/Jul – Dec 2026
• Organized, autonomous with a sense of initiative and advanced analytical skills
• Data sensitive, logical and detail-oriented
• Versatile, curious, eager to learn with a good attitude.
• Proficiency in MS Office (Words, Excel, Powerpoint)
• Team-spirited with an international outlook, enthusiastic about and sensitive to luxury cosmetics.
• Previous experience in the beauty / luxury / FMCG / is an advantage.

Job Info:

• Company: Guerlain
• Position: Retail Operations Intern
• Work Location: Singapore
• Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Retail Operations Intern at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.