Home » Operations Manager

Operations Manager at DFI Retail Group

Position Operations Manager
Posted 01 Aug 2026
Expired 31 Aug 2026
Company DFI Retail Group
Location Singapore | SG
Job Type Full Time

Job Description:

Latest job information from DFI Retail Group for the position of Operations Manager. If the Operations Manager vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at DFI Retail Group for the position of Operations Manager below matches your qualifications.

About the Role

We are seeking a dynamic and commercially driven Operations Manager to lead the sales, profitability, and operational performance of a cluster of retail stores. This role is responsible for delivering outstanding customer experiences, driving business growth, developing high-performing teams, and ensuring operational excellence across the region.

Key Responsibilities

Drive Sales & Business Performance

  • Create an engaging, customer-focused shopping environment that is easy to navigate and aligned with shopper needs.
  • Execute effective store layouts, merchandising strategies, and promotional activities to maximize sales opportunities.
  • Monitor inventory levels and ensure product availability through effective stock management practices.
  • Analyze sales trends and performance data to identify opportunities and provide recommendations to improve commercial results.
  • Regularly assess market trends and competitor activities to maintain a strong competitive position.

Manage Costs & Operational Efficiency

  • Optimize inventory levels to achieve healthy stock turns and reduce excess inventory.
  • Implement measures to minimize shrinkage, theft, and operational losses.
  • Drive productivity through effective workforce planning, staff deployment, coaching, and performance management.
  • Ensure store operating expenses are managed within approved budgets and forecasts.

Lead Growth & Development

  • Partner with cross-functional teams to support store expansion opportunities, including site selection and new store openings.
  • Leverage technology and operational improvements to enhance efficiency, reduce costs, and improve customer experience.
  • Foster a strong service culture by ensuring teams consistently deliver excellent customer service.
  • Develop and mentor Area Managers and Store Managers through coaching, training, and leadership development initiatives.

Safety & Compliance

  • Ensure full compliance with workplace health, safety, and regulatory requirements.
  • Promote a safe working environment through regular training and adherence to emergency procedures.

Requirements

  • Degree holder with a minimum of 6 years' retail experience, including at least 3 years in a management capacity overseeing store operations.
  • Strong understanding of the local retail landscape and customer behaviors.
  • Proven ability to solve business challenges and drive operational improvements.
  • Strong commercial acumen with the ability to analyze data and translate insights into action plans.
  • Excellent leadership, stakeholder management, communication, and influencing skills.
  • Ability to develop, motivate, and lead management teams to achieve business objectives.
  • Adaptable and resilient, with the ability to thrive in a fast-paced and evolving environment.
  • Excellent written and verbal communication skills, with the ability to engage stakeholders across all levels and communicate operational and commercial information effectively.

Job Info:

  • Company: DFI Retail Group
  • Position: Operations Manager
  • Work Location: Singapore
  • Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Operations Manager at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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