Salesforce Administrator & Project Manager (New Delhi)

Location: Delhi - HO

Reporting To: Vice President - Operations

This is a full-time on-site position for a Salesforce Administrator in New Delhi. We are seeking a dynamic individual to join our corporate operations team with a minimum of 2+ years of Salesforce experience.

1. Salesforce Administration & System Management: Oversee daily administration for 100+ users, manage support requests, configure Salesforce components, and ensure data security.
2. User Support: Serve as primary contact for Salesforce inquiries, troubleshoot issues, and support marketing with lead uploads.
3. Troubleshooting & Debugging: Identify system issues, resolve problems, and maintain data integrity.
4. Reports & Dashboards: Generate and update reports and dashboards for management, monitor sales metrics, and ensure data accuracy.
5. User Training: Conduct UAT, develop training materials, and support end-users to optimize Salesforce usage.
6. Process Improvement: Collaborate with leadership to enhance processes, stay updated with Salesforce features, and act as the point of contact for Salesforce-related activities.

• 2+ years of Salesforce experience with strong administration skills.
• Degree in Computer Science, Information Systems, or related field.
• Salesforce Certified Administrator (preferred) or other Salesforce certifications.
• Knowledge of sales processes, lead management, opportunities, quotations, and sales order management.
• Excellent analytical, problem-solving, communication, and training skills.

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Information :

• Company : DSS Imagetech
• Position : Salesforce Administrator & Project Manager (New Delhi)
• Location : Singapore
• Country : SG