Game Master

About Us:

Freeing SG is a leading escape room company in Singapore, known for creating immersive and thrilling experiences. We are expanding to a new location and are looking for dynamic individuals with a passion for entertainment and a strong background in acting or performing arts to join our team.

Role Overview:

As a Game Master, you will be responsible for overseeing the daily operations of our new escape room outlet. Your primary role will be to ensure that every customer has a memorable and immersive experience, from the moment they enter the room until they successfully escape (or dont!). You will also play a key role in creating and maintaining the atmosphere of our themed rooms through performance and interaction with participants.

Key Responsibilities:

• Customer Experience: Engage with customers, provide them with game instructions, and enhance their experience by staying in character related to the rooms theme.

• Room Management: Oversee the setup and reset of escape rooms, ensuring all puzzles and props are functioning correctly.

• Team Collaboration: Work closely with the team to ensure smooth shift transitions and game flowcoordination. May have opportunity to develop new themes, puzzles, and storylines.

• Problem-Solving: Troubleshoot any technical or customer-related issues that arise during game sessions.

• Performance: Use your acting skills to add an extra layer of immersion, whether its as a guide, a character within the game, or through interactive hints.

• Shift Management: Ensure smooth handovers between teams.

• Safety & Security: Ensure the safety and security of customers and staff during operating hours.

Requirements:

• Age: A level graduates or University Undergraduates

• Experience: Background in acting, performing arts, or similar fields is highly desirable.

• Skills:

  • Strong customer service skills with the ability to engage and entertain.

  • Excellent problem-solving and communication skills.

  • Ability to work in a fast-paced, dynamic environment.

  • Technical aptitude for understanding and managing room mechanics.

• Availability: Must be available to work on a rotating shift schedule, including weekends and public holidays.

• Passion: Genuine interest in escape rooms, interactive games, and creating memorable experiences for others.

Why Join Us?

• Creative Environment: Work in a fun and engaging atmosphere where creativity is encouraged.

• Career Growth: Opportunities for career advancement within the company as we continue to expand.

• Team Spirit: Be part of a passionate and dedicated team focused on delivering the best customer experiences.

Information :

• Company : FREEING SG (TOWN) PTE LTD
• Position : Game Master
• Location : Tanjong Pagar
• Country : SG