Customer Relations Officer

Work Location            : Marina Square

Reports to                     : Senior Executive, Customer Relations

 ***Singaporeans & Local Residents only apply***

Responsibilities:

• Responsible for daily operations of the information counter, attend to customers enquires and assist with shopping malls promotions and redemptions.

• Handle face to face and phone calls feedbacks.

• Raise work order whenever tenants request for technical assistance.

• Handle daily redemption and settlement of Marina Square Gift Voucher (MSGV) for credit cards reward program.

• Perform mall gift vouchers sales transaction and responsible for reconciliation of daily sales takings.

Requirements:

• Minimum ‘N / ‘O / ‘A / Diploma level holder.

• 1 year experience in frontline customer service or hospitality industry preferred.

• Good oral and written communications skills.

• Passion for customer service and possess good customer handing skills.

• Pleasant and friendly personality.

• Able to work shifts, weekends, and Public Holidays.

 Shift work hours:

• Morning: 9.30am to 7pm

• Afternoon: 12.30pm to 10pm

• 5-day work week, 3 weeks shift pattern

Budget: $2000 to $2,350 (depending on experience)

Allowance: Laundry - $40, Mobile - $20, Shift Allowance - Morning shift - $5 / Afternoon shift - $7

Information :

• Company : TG Group Pte Ltd
• Position : Customer Relations Officer
• Location : Marina Centre
• Country : SG