| Position | SVP of Customer Success |
| Posted | 11 Aug 2026 |
| Expired | 10 Sep 2026 |
| Company | Sapiens |
| Location | Singapore | SG |
| Job Type | Full Time |
Latest job information from Sapiens for the position of SVP of Customer Success. If the SVP of Customer Success vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
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Sapiens is a global provider of core software for the insurance industry, serving Property & Casualty, Life & Pensions, and Reinsurance carriers worldwide. Our Customer Success team keeps and grows our customers beyond go-live.
We are hiring an SVP of Customer Success to run Customer Success in APAC. This is a player-coach role: you lead a team of Customer Success Managers and are accountable for the region's retention and growth, while personally carrying a small book of our most strategic accounts. You keep your region running to one global standard and stay hands-on enough to model it.
Location: APAC - travel requirements being 50% of the time.
Key Responsibilities:
Lead and develop the team
Own the region
Carry your own book
Scope:
You lead the regional Customer Success team and carry a personal account book. Your team owns customers' success and growth – not their contracts, tickets, or implementation projects, which sit with Sales, Support, and Delivery. You do not line-manage Sales, Support, or Delivery in the region; you orchestrate across them.
Experience & Skills Required:
Desirable:
Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.
is your contact for any questions. We kindly ask that you apply through our website or LinkedIn.
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