| Position | Senior Application Support Analyst |
| Posted | 17 Apr 2026 |
| Expired | 17 May 2026 |
| Company | eAspire Technolabs Inc. |
| Location | Singapore | SG |
| Job Type | Full Time |
Latest job information from eAspire Technolabs Inc. for the position of Senior Application Support Analyst. If the Senior Application Support Analyst vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at eAspire Technolabs Inc. for the position of Senior Application Support Analyst below matches your qualifications.
Title: Application Support Analyst - Mid-level/Senior
Location : Singapore
Job Description :
- Support Performance/Sustainability Applications
Responsibilities:
• Monitor Production Systems: Continuously monitor the health and performance of production applications using monitoring tools and dashboards.
• Incident Management: Respond to and resolve application incidents, ensuring minimal impact on business operations. Document incidents and their resolutions.
• Root Cause Analysis: Conduct root cause analysis for recurring issues and implement corrective actions to prevent future occurrences.
• Collaboration: Work closely with development, QA, and operations teams to identify and resolve application issues.
• Performance Tuning: Analyze application performance and implement tuning measures to optimize system performance.
• Deployment Support: Assist in the deployment of new releases and patches, ensuring minimal disruption to production services.
• Documentation: Maintain comprehensive documentation of application support procedures, incident resolutions, and system configurations.
• User Support: Provide support to end-users and stakeholders, addressing their queries and issues related to production applications.
• Continuous Improvement: Identify opportunities for process improvements and automation to enhance the efficiency and reliability of application support.
Skillset (Must have)
• CAT-1 cleared/eligible candidate is required for this role.
• Possess a degree in Computer Science, Information Technology, or a related field.
• At least 5 years of hands-on experience in application support or development in Python, SQL, Unix, Java, AWS, Datadog, CICD Pipelines, and Git.
• Excellent written and verbal communication skills.
• Strong interpersonal and communication skills to interact with diverse stakeholders.
• Agile, fast learner, and able to adapt to changes.
• Good team player, with strong analytical skill and enjoy complex problem solving.
• Experience with the Systems Development Life Cycle (SDLC) implementation methodology and/or Agile methodologies such as Scrum and Kanban.
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