Job Description:
Latest job information from Elitez India for the position of Salesforce Engineer. If the Salesforce Engineer vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Elitez India for the position of Salesforce Engineer below matches your qualifications.
Years of Experience 4–6 years of relevant experience in Salesforce CRM / Salesforce Service Cloud configuration, enhancement delivery, and production support.
Key Responsibilities
- Configure and enhance Salesforce CRM using declarative capabilities such as f lows, validation rules, Lightning pages, page layouts, formulas, queues, and assignment rules.
- Support business processes related to case creation, case handling, customer interactions, service operations, and knowledge enablement. The documented platform includes standard and custom objects such as Case, Account, Contact, Case Notes, Course, Case Course, and Knowledge-related objects.
- Deliver minor enhancements, bug fixes, maintenance updates, and service requests in accordance with release and support processes.
- Work with Business Analysts and stakeholders to translate requirements into fit for-purpose CRM configurations.
- Support SIT, UAT, defect resolution, and post-release fixes.
- Prepare and maintain configuration documentation, deployment notes, and change records.
- Ensure changes remain aligned with platform standards and are supportable in BAU operations.
Requirements
- Strong hands-on experience in Salesforce CRM / Salesforce Service Cloud configuration.
- Good understanding of case management, workflow automation, and customer service operations.
- Salesforce Administrator or Platform App Builder certification.
- Experience supporting live enterprise applications through enhancement and maintenance cycles.
- Ability to work in a structured delivery and support environment.
Preferred
- Experience in government, regulated, or citizen/customer service environments.
- Familiarity with integration-aware configuration design.
Job Info:
- Company: Elitez India
- Position: Salesforce Engineer
- Work Location: Singapore
- Country: SG
How to Submit an Application:
After reading and understanding the criteria and minimum qualification requirements explained in the job information Salesforce Engineer at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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