Order Processing and Customer Service Assistance at AMMERLAND ASIA PACIFIC PTE. LTD.

Job Description:

Latest Job Information from Company AMMERLAND ASIA PACIFIC PTE. LTD. as position Order Processing and Customer Service Assistance. If Job Vacancy Order Processing and Customer Service Assistance in West Singapore matches your criteria, please send your latest application/CV directly through the latest and most updated job site Jobkos.

Every job may not be easy to apply for, because as a new candidate / prospective employee must meet several qualifications and requirements according to the criteria sought by the Company. Hopefully the career information from AMMERLAND ASIA PACIFIC PTE. LTD. as the position Order Processing and Customer Service Assistance below matches your qualifications.

in your role, you will be part of the regional Sales Operations team reporting into the Heads of Operations, APAC. The Operations Specialist team is involved but not limited, in all stages of the post-sales processes, ensuring an excellent customer service, from ordering until invoicing and after sales services. This role provides a high-level support to both internal and external parties to facilitate strong relationships and generate added value to the post sales process. This is a fast-paced team, ideal for someone who is highly organized, loves details and wants to exceed expectations.

The Operations Specialist responsibilities will include, but are not limited to, order processing, troubleshooting and problem solving, tracking and reporting, basic claim management, training, basic project management and other assigned activities.

• Generate sales order, purchase order, invoice, credit note, debit note etc in our ERP System
• Ensure that all incoming emails/calls are attended to in a good manner
• Answer post sales questions related to logistic and documentation
• Basic experience in claim management for minor issues
• Must be detailed oriented with a proven ability to multi-task
• Effective communication, both in written and verbal form, to interact with cross functional international teams and departments
• Advanced understanding or knowledge of sales processes, order administration processes, etc.
• Monitor invoice payments and due dates
• Supporting month end closing activities
• Assist and work close with the sales team in daily sales operation and liaise between other departments on sales order for delivery
• Maintain and ensure proper documentation and filing system
• Strong ability to work under time constraints and meet tight deadlines
• Provide admin support & perform general admin duties
• Strong interest in identifying process improvement opportunities that support the key business operations
• Knowledge in Microsoft Outlook, Word, Excel and practice to work with ERP Systems
• Other responsibilities that may be assigned from time to time

The Ideal Candidate should possess:

• prefered Bachelor's degree in business, communications or related field
• prefered min. 2-3 years of experience in similar function
• We also welcome applications from motivated graduates and career starters
• Exceptional attention to detail with strong organizational and prioritization skills
• Time management and scheduling deadlines
• Strong negotiation, communication, influencing and analytical skills with ability to develop & manage supplier and stakeholder relationships
• Excellent understanding of Supply Chain processes of international trading and logistics
• Data processing, Decision-making, Problem-solving skills
• A curiosity to learn our customers, business problems, use cases and work on solutions
• APAC market knowledge and customers cultural needs
• Excel, word, outlook, power point skills
• Fast learner of ERP processing and management system

Job Info:

• Company: AMMERLAND ASIA PACIFIC PTE. LTD.
• Position: Order Processing and Customer Service Assistance
• Work Location: West Singapore
• Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Order Processing and Customer Service Assistance at the office West Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.