Operations, Analyst

At AIA weve started an exciting movement to create a healthier, more sustainable future for everyone.Its about finding new ways to not only better peoples lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.And as part of our marketing, distribution & partnership team, youll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, youll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.So if you believe in inspiring a better future, read on.About The RoleWe are on the search for an Operations Analyst!Be responsible for providing operational support to International Wealth (IW) to ensure smooth execution of the sales processes.Job Responsibilities

• Liaise between IW team and local AIA internal parties to bridge operations disparity to support business model of IW.
• Lead the reviews of Introducer agreements for its operational feasibility, partner key AIA control parties (e.g., Legal, Compliance, etc) to ensure IWHs processes /procedures adheres to government regulation and laws.
• Design and maintain the Introducers database and its continuous enhancements.
• Tracking and reporting of business activities, translating data into dashboards and scheduled reports to spot business trends and support business reviews.
• Support IW initiatives for process improvements, participate in providing conceptualized feedbacks for betterment of current processes.
• Accounting for all incoming moneys (commission and production credits) and execution of payments.
• Build and maintain communication materials/ eDM.and operation manuals for workflows and guidelines.
• Supports IW customer experience through designing and delivering bespoke services. Own servicing related matters (i.e., customer onboarding, annual review packs, ad-hoc servicing requests)

Job Requirements

• Degree or Diploma.
• Minimum 4 years of relevant working experience, preferably in Insurance Operations
• Related insurance qualifications such as M5, M9 and LOMA would be an advantage.
• Able to work independently and with a team in a dynamic environment.
• Meticulous, has an eye for detail
• Self-starter who constantly strives for excellence.
• Strong communication skills, proactive, good problem-solving skills
• Proficient in Microsoft Excel, PowerPoint, SharePoint, and other applications.

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way!

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

ABOUT AIA

For over a century, AIA has served the ever-changing needs of our customers across Asia-Pacific. Our Purpose to help millions of people live Healthier, Longer, Better Lives is at the heart of everything we do.

As pioneering innovators, were now transforming AIA to be faster, simpler and more connected to create better solutions and impactful experiences for our customers and communities. AIA encourages and enables our people to act with clarity, courage and humanity in service of our Purpose.

JOIN US

At AIA, we believe in empowering every one of our people to find their better - in the work they do, the career they build, the life they live and the difference they make. Whether its investing better wellbeing, inspiring better learning, building better relationships, or making a better impact on customers, a career at AIA will challenge you to find new ways to pursue your ‘better.

AIA is committed to building a vibrant, diverse, and inclusive workforce for all employees to thrive in. Join us if you believe in creating a better tomorrow!

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Information :

• Company : AIA
• Position : Operations, Analyst
• Location : Singapore
• Country : SG