Home » Senior Employment Operations Specialist - APAC

Senior Employment Operations Specialist - APAC at AgileHRO

Position Senior Employment Operations Specialist - APAC
Posted 21 Jul 2026
Expired 20 Aug 2026
Company AgileHRO
Location Singapore | SG
Job Type Full Time

Job Description:

Latest job information from AgileHRO for the position of Senior Employment Operations Specialist - APAC. If the Senior Employment Operations Specialist - APAC vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at AgileHRO for the position of Senior Employment Operations Specialist - APAC below matches your qualifications.

Build the future of global employment.

Agile HRO helps companies employ talent anywhere in the world.

We're looking for an experienced Senior Employment Operations Specialist who thrives in a fast-paced environment, enjoys solving complex employment challenges, and wants to help build one of the world's leading Employment Operations teams.

This isn't a traditional HR role.

You'll become Agile's Employment Operations specialist for Singapore while supporting regional employment delivery across Asia-Pacific.

What you'll own

Employment Operations:

  • Manage end-to-end employee onboarding and offboarding.
  • Prepare employment contracts, amendments and employment documentation.
  • Manage the complete employee lifecycle across assigned jurisdictions.
  • Maintain accurate employee records within HERO and internal systems.
  • Ensure employment documentation is accurate, compliant and completed within agreed service levels.
  • Support customer onboarding and employment implementation activities.
  • Build strong relationships with clients and regional employment partners.
  • Act as the operational expert for Singapore employment matters.
  • Support Agile's expansion into new APAC countries.

Global Mobility:

  • Own the operational coordination of Employment Pass (EP), S Pass and Work Permit applications.
  • Coordinate visa applications, renewals, cancellations and employment transfers.
  • Liaise with the Ministry of Manpower (MOM), immigration partners and government authorities.
  • Coordinate employee documentation and mobilisation activities.
  • Track visa expiry dates and proactively manage renewal timelines.
  • Coordinate entry permits, medical appointments and onboarding logistics.
  • Resolve immigration-related enquiries from employees and clients.

Client Experience:

  • Deliver an exceptional operational experience for employees and clients.
  • Respond to employment-related enquiries professionally and efficiently.
  • Support Customer Success with operational employment matters.
  • Ensure operational requests are completed within agreed SLAs.

Continuous Improvement:

  • Identify opportunities to improve Employment Operations.
  • Build and maintain operational SOPs.
  • Use AI and automation to improve efficiency and reduce manual administration.
  • Support the ongoing development of HERO and operational workflows. 

Who you are

You enjoy solving problems.

You take ownership.

You think beyond administration.

You understand that operational excellence creates outstanding client experiences.

You communicate confidently with clients, government authorities and internal stakeholders.

You enjoy building systems rather than simply maintaining them.

Ideal experience

  • 4+ years' experience in Employment Operations, Employer of Record (EOR), Global Employment or HR Operations.
  • Strong understanding of Singapore employment legislation.
  • Hands-on experience coordinating Employment Pass, S Pass and Work Permit applications.
  • Experience managing the employee lifecycle from onboarding through to offboarding.
  • Experience preparing employment contracts and employment documentation.
  • Strong organisational skills with exceptional attention to detail.
  • Excellent written and verbal English.
  • Comfortable working in a fast-paced, high-growth environment.
  • Experience using HRIS platforms and Microsoft Office.
  • Experience using AI tools to improve operational efficiency.

Job Info:

  • Company: AgileHRO
  • Position: Senior Employment Operations Specialist - APAC
  • Work Location: Singapore
  • Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Senior Employment Operations Specialist - APAC at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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