| Position | Deskside Support Technician |
| Posted | 04 Apr 2026 |
| Expired | 04 May 2026 |
| Company | Sharp Brains Solutions |
| Location | Tuas | SG |
| Job Type | Full Time |
Latest job information from Sharp Brains Solutions for the position of Deskside Support Technician. If the Deskside Support Technician vacancy in Tuas matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Sharp Brains Solutions for the position of Deskside Support Technician below matches your qualifications.
Skill Set: Deskside Support Technician Level 1
Position: Dispatch
Language: English & Mandarin (Both C1)
Contract: B2B/Freelance
Project Duration: 6-Month (It may be extended)
Location: Singapore
Key Responsibilities:
1. Provided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues.
2. Handled IMAC activities (Install, Move, Add, Change) and break/fix tasks for end-user devices.
3. Managed the full lifecycle of desktop devices, including configuration, patching, OS imaging, and vendor-based hardware replacements.
4. Delivered support using tools such as SCCM, Intune, and ServiceNow for asset tracking, ticket resolution, and remote assistance.
5. Administered approved software installations, updates, and security patching in coordination with IT policies.
6. Provided remote and deskside support using EUC tools and supported applications such as MS Office, Outlook, and VPN clients.
7. Ensured compliance with security protocols, antivirus monitoring, and desktop policy enforcement.
8. Offered VIP support and acted as the primary onsite contact during critical escalations or outages.
9. Supported printers, scanners, and peripheral devices, including troubleshooting and routine maintenance.
10. Assisted with Active Directory tasks, basic user account management, and smart hands support.
11. Maintained documentation of incident resolution, hardware inventory, and technical guides for internal reference.
12. Demonstrated familiarity with Windows OS environments, mobile device support, and basic MAC device handling.
13. Followed ITIL practices for incident, problem, and service request management in corporate environments.
After reading and understanding the criteria and minimum qualification requirements explained in the job information Deskside Support Technician at the office Tuas above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
Desc: Job Description A project manager is responsible for the direction, coordination, implementation, executive, control and completion of the project while remaining aligned with the strategy, commitme...
Desc: We are looking for a motivated Junior IT Support Engineer to support the provisioning, imaging, and deployment of desktops and laptops for end users. This role is ideal for candidates starting their I...
Desc: Health, Safety & Environment (HSE)Develop, implement, and maintain HSE policies, procedures, and programs in compliance with local regulations and company standards.Conduct regular risk assessments, s...
Desc: WuXi Biologics is currently developing one of the largest and most comprehensive state‑of‑the‑art biologics manufacturing facilities at Tuas Biomedical Park 2 in Singapore. This S$2 billion advanced m...
Desc: Passionate about making a real impact? Join Nxera and help shape the future of digital infrastructure.Be at the forefront of the data centre industry with Nxera’s unique focus on sustainability, conne...