Deputy Vice President, Cross Border & Commercial Enablement at Singapore Post

Position Deputy Vice President, Cross Border & Commercial Enablement
Posted 05 May 2026
Expired 04 Jun 2026
Company Singapore Post
Location Singapore | SG
Job Type Full Time

Job Description:

Latest job information from Singapore Post for the position of Deputy Vice President, Cross Border & Commercial Enablement. If the Deputy Vice President, Cross Border & Commercial Enablement vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Singapore Post for the position of Deputy Vice President, Cross Border & Commercial Enablement below matches your qualifications.

Job Description

Cross Border Product & Network Excellence
  • Product Development & Enhancement: Lead the development and evolution of the Cross Border product portfolio.
  • Network Strategy & Governance: Establish and grow a robust ecosystem of network partners and suppliers to deliver market-competitive speed, cost, and reliability.
  • Negotiate and manage Service Level Agreements (SLAs), ensuring disciplined review cycles.
  • Implement performance scorecards and accountability frameworks for all suppliers.
  • Execute data-driven supplier optimization as required.
  • Service Governance & Competitiveness: Define quantifiable service benchmarks for critical trade lanes.
  • Continuously drive improvements in cost-to-serve and operational delivery performance.
  • Ensure the product offering maintains a competitive edge within key corridors.
Process and Systems Enablement
  • Operational Scalability: Develop and implement standardized, scalable workflows and operating frameworks.
  • Cross-Functional Alignment: Enhance coordination and collaboration among Product, Operations (Ops), Business Development (BD), and Customer Experience (CX) teams.
  • Execution Efficiency: Identify and drive system or tool enhancements to boost execution efficiency.
  • Data-Driven Management: Instill a discipline of data-driven product management across the function.
Commercial Growth & Go-To-Market
  • Strategy Co-Development: Partner with BD leadership to formulate the commercial Go-To-Market strategy.
  • Monetisation: Define effective pricing and packaging frameworks.
  • Revenue Expansion: Drive Monthly Active User (MAU) growth and expand revenue across all product categories.
  • Targeting: Identify and focus on priority customer segments and vertical plays.
Commercial Enablement & Performance
  • Organisational Structure & Clarity: Strengthen the BD organisation by integrating key capabilities:
  • Dedicated Lead Generation function.
  • BD representatives covering Cross Border, Domestic, Supply Chain, and Ad Sales.
  • A Customer Success function focused on customer onboarding support.
  • Role Definition: Establish clear role charters and handoff procedures.
  • Efficiency: Reduce friction and accelerate the time-to-revenue for new customer onboarding.
  • Performance Measurement: Develop comprehensive KPI frameworks for Lead Generation, BD Representatives, Customer Success, and Sales Account Management.
  • Focus on driving growth in revenue, MAU, share-of-wallet, and onboarding velocity.
  • Instill a culture of performance visibility and accountability.
Requirements
  • Degree in Business, Operations, Logistics, or related field
  • 10+ years in logistics, cross-border e-commerce, or freight ecosystems
  • Strong negotiation capability across international markets
  • Business-level Mandarin proficiency to work with PRC logistics player
  • Experience working with PRC logistics players
  • Existing relationships within consolidator ecosystems
  • Exposure to cross-border ecommerce flows
  • Ability to travel for business independently

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin or any other protected status.

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Job Info:

  • Company: Singapore Post
  • Position: Deputy Vice President, Cross Border & Commercial Enablement
  • Work Location: Singapore
  • Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Deputy Vice President, Cross Border & Commercial Enablement at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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