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Senior Officer, Workforce Management, Group Contact Center at UOB Venture

Position Senior Officer, Workforce Management, Group Contact Center
Posted 25 May 2026
Expired 24 Jun 2026
Company UOB Venture
Location Singapore | SG
Job Type Full Time

Job Description:

Latest job information from UOB Venture for the position of Senior Officer, Workforce Management, Group Contact Center. If the Senior Officer, Workforce Management, Group Contact Center vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at UOB Venture for the position of Senior Officer, Workforce Management, Group Contact Center below matches your qualifications.

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
System Management and Maintenance Ensure the integrity, accuracy, and availability of data across all systems. Data Analysis and Reporting Work with stakeholders to identify and document reporting requirements. Process Improvement Identify opportunities to optimize and automate business processes.
Requirements
Bachelor Degree or Diploma holder with 1 yr of working experience in Workforce Management Understanding of MIS Support, performance insights in Contact Center environment Ability to work with stakeholders Good communication skills
Additional Requirements
University-Bachelor - Mathematics & Computer Science, Work Experience Level for GTO CWF
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference

Job Info:

  • Company: UOB Venture
  • Position: Senior Officer, Workforce Management, Group Contact Center
  • Work Location: Singapore
  • Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Senior Officer, Workforce Management, Group Contact Center at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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