​​Assistant Director/Senior Manager, AI ML Operations at Singtel

Position ​​Assistant Director/Senior Manager, AI ML Operations
Posted 13 Aug 2026
Expired 12 Sep 2026
Company Singtel
Location Singapore | SG
Job Type Full Time

Job Description:

Latest job information from Singtel for the position of ​​Assistant Director/Senior Manager, AI ML Operations. If the ​​Assistant Director/Senior Manager, AI ML Operations vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Singtel for the position of ​​Assistant Director/Senior Manager, AI ML Operations below matches your qualifications.

Singtel is where Technology meets Purpose.

We're building an AI-first telco for the future—connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology.

From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect.

At Singtel, your work creates real impact. You'll solve meaningful challenges, shape critical digital infrastructure and help build secure, resilient and AI-enabled solutions that serve businesses, digital ecosystems and communities across the globe.

This is where BIG Possibilities become reality. Whether you're engineering intelligent networks, advancing sovereign AI cloud platforms, strengthening cybersecurity, designing seamless customer experiences or driving sustainable innovation, you'll be part of teams shaping the future of technology.

Backed by decades of expertise and driven by a culture of continuous learning and innovation, Singtel offers the scale, opportunities and support to help you grow your career while making a difference where it matters most.

Role Summary:

Lead the AI Operations function responsible for the operational lifecycle of every AI/ML model serving the telco’s production agents. Own model deployment through the platform CI/CD toolchain, deployment discipline and rollback, the model portfolio and hybrid routing strategy, drift and performance monitoring, and model cost, quota, and capacity. Own the version/lineage registry and serve as a four-eyes deployment approver. Lead a small team of MLOps engineers across HQ and offshore.

How You will Make An Impact:

  • Own AI/ML model deployment operations via CI/CD toolchain and enforce deployment-discipline rules and serve as approver for deployments and rollbacks.
  • Ensure day-to-day stability, reliability, and performance of ML models and pipelines. Own model performance and drift monitoring, including silent-provider-update detection and the response playbook.
  • Manage model lifecycle controls, including versioning, lineage, reproducibility, monitoring, and governance.
  • Develop incident handling, recovery, and escalation procedures for ML-related issues.
  • Chair post-incident reviews and drive corrective actions and systemic findings into the troubleshooting manual and backlog.
  • Lead, roster, and develop the team across HQ and offshore; own on-call discipline, fatigue management, and shift handover quality.

Skills for Success:

  • Degree in Computer Science, Data Science, Engineering, or related field
  • 10+ years in ML/MLOps/platform engineering with team leadership
  • Experience deploying and operating ML models in production
  • Experience with model lifecycle management, including model registry, versioning, lineage, reproducibility, deployment tracking, and monitoring.
  • Experience with SQL, Databricks, MLFlow and PowerBI/Tableau.
  • Hands-on experience with MLOps tools and cloud ML platforms such as MLflow, Databricks, Azure ML, or equivalent.
  • Strong SQL and data analysis skills for validation, troubleshooting, monitoring, and reporting.
  • Calm, decisive incident leadership
  • Strong stakeholder and crisis communication
  • People leadership across locations
  • Analytical and pragmatic, with the ability to interpret governance principles into implementation plans

Are you ready to say hello to BIG Possibilities?

Join Singtel to shape what's next and accelerate your career through meaningful work, continuous learning, and real impact.

Job Info:

  • Company: Singtel
  • Position: ​​Assistant Director/Senior Manager, AI ML Operations
  • Work Location: Singapore
  • Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information ​​Assistant Director/Senior Manager, AI ML Operations at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

Next Page »

Similar Job Vacancies

  Sales Executive at One Payments
Posted: 3 hours ago

Desc: Sales Executive – Merchant AcquisitionLocation: SingaporeEmployment Type: Full-Time, PermanentBase Salary: S$2,800 per month + Uncapped CommissionAbout ONE PaymentsONE Payments is a Singapore-based fi...

Company: One Payments | Location: Singapore

Claim 75% Off Hosting