Job Description:
Latest job information from BIOBOT SURGICAL PTE. LTD. for the position of Director, Operations. If the Director, Operations vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at BIOBOT SURGICAL PTE. LTD. for the position of Director, Operations below matches your qualifications.
Biobot Surgical designs, builds and supports surgical robotic systems used in urology, sold and serviced worldwide. We are a lean manufacturer with a growing installed base, a contract manufacturing model today, and a self-assembly ambition ahead. The Director, Operations partners closely with the Chief Technology Officer to turn technology strategy into disciplined execution. The role leads the operational functions required to source, build, deliver and support our products to high standards of quality, reliability, cost and customer experience - supply chain and supplier performance, contract manufacturing, product cost, field applications and technical service, and operational quality. As the CTO's operational deputy, the Director maintains continuity of decision-making and cross-functional alignment during the CTO's travel or absence. This is a build-it role rather than a steady-state one. Much of what should be systematic here is currently held together by individuals, and the first task is to make it a system. The role works in close partnership with Engineering and R&D on product execution, design transfer and engineering change. Key Responsibilities:
1. Manufacturing, Supply Chain and Operations Excellence
Plan and manage the overall manufacturing, supply chain and logistics strategy across all operating and distribution geographies. Oversee sourcing, procurement, planning, inventory and supplier performance against cost, quality, delivery and supply-continuity targets. Lead supplier qualification, alternate-source development, contract negotiations and strategic supplier relationships, with particular attention to long-lead and single-source components that gate build capacity. Manage contract manufacturers and key assembly suppliers, including throughput, yield, quality, cost, work-instruction compliance and timely implementation of engineering changes. Own the work instructions for product assembly and the training pathway that transfers updates to contract manufacturers, so their practice stays current with engineering changes. Drive product-cost optimization through BOM review, design-to-cost, material evaluation, value engineering and supplier development. Delivering a defined unit cost reduction on the next-generation platform is an early and explicit objective. Lead first article inspection and build transfer for new products and variants, including transfers to regional manufacturing partners. Develop scalable manufacturing capability, including readiness for future in-house or self-assembly operations, while improving delivery, forecast accuracy, inventory turns, yield and supplier quality. 2. Field Applications, Service and Customer Success
Lead Field Applications and Technical Service as direct enablers of commercial success, customer satisfaction and product adoption. Ensure consistent, high-quality execution of customer evaluations, clinical support, product installations, onboarding and training. Develop service standards, training pathways, work instructions and feedback loops with the Commercial, Engineering and Quality teams, so applications performance is visible and tied to sales outcomes. Own field servicing of installed systems, and manage accessory and compatibility questions across product generations and markets. Define and monitor service KPIs including response time, first-time fix rate, parts availability, system uptime and warranty cost, in support of the company's warranty cost target of under 3percent of revenue. Coordinate field service execution and engineering-change deployment, ensuring recurring field issues and customer feedback drive product, quality and service improvements. 3. Product Execution with Engineering and R&D
Partner with the CTO, Engineering and R&D to translate the product and technology roadmap into clear operational priorities and deliverables. Support engineering governance - project prioritization, resource planning, technical reviews, risk management and timely escalation - bringing operational discipline to delivery commitments. Drive product lifecycle management, design transfer, engineering change control (ECN and ECO), configuration management and design-for-manufacture activities from the operations side. Ensure approved engineering changes reach production and the field on a predictable schedule, with the evidence that they landed. Promote effective collaboration across R&D, Operations, Quality, Regulatory, Commercial and Field teams to support commercialization and continuous improvement. 4. Production and Supplier Quality
Deliver product quality and reliability across sourcing, assembly, release, installation and field deployment, to the standards set by Quality. Own incoming inspection and supplier quality performance, including the qualification and ongoing monitoring of critical suppliers. Drive containment, root cause analysis and corrective action for operations-originated issues, and carry those
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Job Info:
- Company: BIOBOT SURGICAL PTE. LTD.
- Position: Director, Operations
- Work Location: Singapore
- Country: SG
How to Submit an Application:
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