Job Description:
Latest job information from eTeam Inc for the position of Systems Engineer Japanese Speaker. If the Systems Engineer Japanese Speaker vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at eTeam Inc for the position of Systems Engineer Japanese Speaker below matches your qualifications.
We are looking for a Systems Engineer to support and debug production issues in the Transaction (TXN) / POS vertical. This role is part of the Vertical Applications and Hardware Payments ecosystem, supporting in-store applications, payment devices, cashflow systems, and system accounts.
You will work closely with APAC stakeholders, local carriers, and cross-functional teams to troubleshoot POS, FSI, and transaction-related issues. This is a hands-on L1L3 production support role requiring strong technical expertise and Japanese communication skills.
Key Responsibilities- Debug and resolve production issues across POS systems, TXN services, FSI, and in-store applications
- Support hardware verticals including payment devices, cashflows, and system accounts
- Perform log analysis and root cause analysis using tools like Splunk
- Troubleshoot API integrations with local carriers (e.g., device activation flows)
- Work with platform teams to resolve upstream and downstream dependencies
- Provide L1, L2, and L3 support including incident and problem management
- Communicate effectively with Japanese-speaking stakeholders via email, calls, and war rooms
- Collaborate with APAC teams across Singapore and India
- Create and maintain technical documentation and runbooks
Automation & Continuous Improvement- Identify repetitive operational tasks and suggest improvements
- Build or propose simple tools, s, or automation solutions
- Support integration of automation into daily workflows
Required Qualifications & Skills- 5+ years of experience in Systems Engineering, Production Support, or Application Support roles
- Strong experience with Java-based applications
- Proficiency in SQL for data querying and debugging
- Hands-on experience with Splunk or similar log analysis tools
- Experience debugging APIs and distributed systems
- Exposure to POS systems, payment devices, or transaction platforms
- Strong understanding of system integrations and dependencies
- Experience in incident management (ITIL practices preferred)
- Japanese language proficiency (business to native level written & verbal)
- Willingness to work in Singapore business hours and support on-call rotations
#J-18808-Ljbffr
Job Info:
- Company: eTeam Inc
- Position: Systems Engineer Japanese Speaker
- Work Location: Singapore
- Country: SG
How to Submit an Application:
After reading and understanding the criteria and minimum qualification requirements explained in the job information Systems Engineer Japanese Speaker at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
Next Page »