| Position | User Lifecycle Lead |
| Posted | 26 Jul 2026 |
| Expired | 25 Aug 2026 |
| Company | TechM Solution Pte Ltd |
| Location | Singapore | SG |
| Job Type | Full Time |
Latest job information from TechM Solution Pte Ltd for the position of User Lifecycle Lead. If the User Lifecycle Lead vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
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Role Overview - Lifecycle & Marketing Ops Lead
This role is responsible for building and driving user growth through lifecycle optimization, CRM strategy, conversion rate optimization (CRO), AI adoption, and digital experience improvement. This role owns the end-to-end customer journey across Web, App, CRM, and Marketing channels, ensuring every stage of the funnel is continuously optimized to maximize activation, conversion, retention, and lifetime value. As the operational hub between Marketing, Product, IT, BI, and Sales teams, this role transforms business strategies into scalable execution while leading cross-functional initiatives from planning to delivery.
About the Role
This role is responsible for building and driving user growth through lifecycle optimization, CRM strategy, conversion rate optimization (CRO), AI adoption, and digital experience improvement.
Key Responsibilities
1. Team Leadership & Operations Management
2. User Lifecycle Optimization
Own the complete customer lifecycle:
Responsibilities include:
3. CRM & Marketing Automation
4. MarTech & AI Enablement (Plus skill)
Own the marketing technology ecosystem.
Including:
5. Website & Digital Experience Optimization (Plus Skill)
Partner with Product, Design, and IT teams to improve digital user experience.
Responsibilities include:
6. Marketing Technology & Data Integration
Own marketing operational infrastructure, including:
Ensure reliable data flow across Marketing, Product, BI, CRM, Affiliate, and Sales systems.
7. Cross-functional Project Management
Lead cross-department marketing initiatives from planning through execution.
Responsibilities include:
Must Have
After reading and understanding the criteria and minimum qualification requirements explained in the job information User Lifecycle Lead at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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