Home » Customer Success Specialist

Customer Success Specialist at Verz Design

Position Customer Success Specialist
Posted 09 Jul 2026
Expired 08 Aug 2026
Company Verz Design
Location Singapore | SG
Job Type Full Time

Job Description:

Latest job information from Verz Design for the position of Customer Success Specialist. If the Customer Success Specialist vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Verz Design for the position of Customer Success Specialist below matches your qualifications.

Overview

Verz Design Pte Ltd is a leading web design agency in Singapore, specializing in creating stunning and effective online solutions for our clients. We are seeking a dynamic and results-driven Customer Success Specialist to join our team and contribute to our growth in the digital space.

Job Summary

As a Customer Success Specialist, you will play a crucial role in ensuring the smooth operation, managing website maintenance and its renewals, and ensuring client satisfaction throughout the renewal process. You will collaborate closely with other team members to deliver outstanding support and service to our clients.

Responsibilities
  • Proactively reach out to existing clients via phone, email, WhatsApp and in-person meetings to discuss website maintenance renewals.
  • Understand clients\' current website maintenance needs and provide personalized recommendations for renewal packages based on their requirements.
  • Prepare and present renewal proposals and contracts to clients, negotiating terms and pricing as needed to secure renewals.
  • Coordinate with internal teams such as sales, support, and finance to ensure smooth renewal processes and address any client concerns or questions.
  • Purchase, setup and renewal of domain, hosting, SSL and related items.
  • Act as a primary point of contact for clients regarding maintenance-related inquiries, updates, and issue resolution.
  • Generate regular reports on website maintenance, renewal rates, and sales effectiveness.
  • Track and analyze customer interactions, sales metrics, and support data to identify trends, patterns, and opportunities for improvement.
  • Collaborate with cross-functional teams to implement strategies to optimize renewal sales and enhance customer satisfaction.
Qualifications
  • Diploma / ITE in Business or a related field.
  • Excellent negotiation and persuasion skills to successfully close renewal deals and upsell additional services.
  • Strong communication skills, both written and verbal.
  • Experience working in sales is an advantage.
  • Motivated, results-oriented, and good time management.
  • Good team player and able to work independently.
  • Proven experience in website maintenance is a plus, preferably in a web design or digital agency.
Benefits
  • Opportunity to work in a dynamic and creative environment.
  • Competitive salary and performance-based incentives.
  • Career growth and development opportunities.
  • Collaborative team culture.
  • Contribute to the success of a leading web design agency in Singapore.
How to apply

To apply, please send your resume outlining your relevant experience and why you are the ideal candidate for this role to the provided email address.

#J-18808-Ljbffr

Job Info:

  • Company: Verz Design
  • Position: Customer Success Specialist
  • Work Location: Singapore
  • Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Success Specialist at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

Next Page ยป

Similar Job Vacancies

  Account Manager - Event Technology at Globibo
Posted: 25 minutes ago

Desc: About GlobiboGlobibo is a comprehensive Conference Technology Company as well as an International Language Service & Training Provider. We are the largest Integrated Event Technology Provider in South...

Company: Globibo | Location: Singapore
  Facilities Operation Manager at SJ Group
Posted: 4 hours ago

Desc: Job Description1. Contract Management & Client RelationshipServe as the primary point of contact for client on all contractual, operational, and service delivery matters.Ensure full compliance with co...

Company: SJ Group | Location: Singapore
  Job Search Agregator 2026
About Us
Privacy Policy
Disclaimer
Terms and Conditions
Contact Us
Submit XML Feed

© Jobkos

  By visiting the Jobkos website, viewing, accessing, or using any of the services or information created, collected, compiled, or submitted to Jobkos, you agree to be bound by the following Terms and Conditions of Service.
Created by Jobkos | | | |