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Client Relations Executive at Apex Retail Pte Ltd

Position Client Relations Executive
Posted 03 Aug 2026
Expired 02 Sep 2026
Company Apex Retail Pte Ltd
Location Somerset | SG
Job Type Full Time

Job Description:

Latest job information from Apex Retail Pte Ltd for the position of Client Relations Executive. If the Client Relations Executive vacancy in Somerset matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Apex Retail Pte Ltd for the position of Client Relations Executive below matches your qualifications.

Role Overview Apex Group is seeking a professional and service-oriented Customer Experience & Relations Executive to manage customer enquiries, feedback, complaints, and refund requests. This role plays an important part in maintaining high service standards and ensuring a positive customer experience. Key Responsibilities Attend to customer enquiries via phone, email, or in-person in a professional and timely manner Manage customer feedback, complaints, and service recovery cases Review and coordinate refund requests in accordance with company policies Liaise with internal departments and outlet teams to investigate and resolve customer concerns Maintain proper documentation and records of customer interactions and case outcomes Follow up with customers to ensure satisfactory resolution of issues Support initiatives to improve overall customer experience and service quality Perform administrative duties related to customer service operations Requirements Diploma or Degree in Business Administration, Customer Service, Communications, or related field 1–3 years of experience in customer service, client relations, or customer support roles Experience in the beauty, aesthetics, spa, or wellness industry is preferred Strong communication and interpersonal skills Ability to manage customer complaints professionally and calmly Good problem-solving skills and attention to detail Proficiency in Microsoft Office and basic administrative systems Additional Information Office-based role located at 111 Somerset (Orchard area) Supportive and professional working environment Opportunities for career development within the organization Salary Range: $3,500 - $6,000

Job Info:

  • Company: Apex Retail Pte Ltd
  • Position: Client Relations Executive
  • Work Location: Somerset
  • Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Client Relations Executive at the office Somerset above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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