Technical Support Executive

Role Description

This is a full-time on-site role for a Technical Support Executive located in Singapore Office. The Technical Support Executive will be responsible in facilitating product testing to ensure compliance with Singapore Standards, conducting both on-site and off-site installation and technical training, and providing support to resolve issues at project sites and test laboratories. It also includes managing product-related matters across various project locations and ensuring timely documentation of servicing, claims, and project activities.

Qualifications

• Bachelors degree in Engineering, or a related discipline is preferred
• Analytical Skills and Troubleshooting skills
• Customer Support, Technical Support, and Customer Service skills
• Excellent communication and interpersonal skills
• Minimum 2 years of working experience in project management or technical support will be an added advantage.
• Knowledge of the technical aspects of sanitary ware, fittings, and accessories is preferred.
• Resourceful, with the ability to collaborate effectively with test laboratories, consultants, plumbers, and contractors.
• Possession of a personal vehicle (motorcar or motorcycle) is required.
• A proactive and reliable team player within a dynamic multinational environment.

Information :

• Company : ROCA BATHROOM PRODUCTS SINGAPORE PTE. LTD.
• Position : Technical Support Executive
• Location : Singapore
• Country : SG