SHIPPING COORDINATOR

• Process and ensure customer orders are processed in the agreed timeframe by coordinating with warehouse operations team and managing the turn-around time of operational activities.
• Liaise with external parties and coordinate shipments with respective customers/service provider and contribute to ensure the company is viewed as professional at all times.
• Strive to demonstrate high levels of customer service at all times
• Root cause analysis of the complaints received from the customer together with the logistics and operations manager
• Resolving and replying to customer queries and complaints
• Analysing and reporting monthly KPIs to the logistics and operations manager
• Submit daily and monthly KPIs to the logistics and operations manager.
• Responsible for handling export/shipping operations to global markets
• Generate invocies, prepare shipping documents and monitor shipments to ensure timely delivery
• Arrange GST supporting documents submission to accounting department
• Verify service provider bills
• Any other task as assigned by management
• Be familiare with SAP , TRADENET
• Be familiar with shiping terms , incoterms and logistics processes
• have high level of comunication
• have high level of skills in ecxel

Information :

• Company : SAMPA AUTOMOTIVE SINGAPORE PTE. LTD.
• Position : SHIPPING COORDINATOR
• Location : Singapore
• Country : SG