Language centre manager

Role:

  • Manage the daily operations of the education centre
  • Manage teachers schedules and plan courses based on demand, availability and operational constraints
  • Manage the direct reporting staff in charge of handling inquiries (walk-in, phone, email...)
  • Issue invoices, record payment of fees, follow-up pending payments
  • Follow-up students and ensure quality of service
  • Handle escalated clients inquiries or claims
  • Resolve issues as required
  • Order from suppliers (books, office supplies...)
  • Ensure that the centre is cleaned properly
  • Working hours: Mon to Fri 11am to 7.30pm, Sat morning 9am to 12pm

Requirements:

  • 1st experience in a management role in a tuition center/school
  • Basic knowledge of book keeping (Xero or QuickBooks)
  • Good presentation and customer-oriented
  • Comfortable with clients face to face and over the phone
  • Dynamic, self-driven, professional and reliable
  • Proficient with Office, email and IT applications

Job Types: Full-time, Permanent

Pay: $3,400.00 - $4,000.00 per month

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Work Location: In person


Information :

  • Company : Language centre
  • Position : Language centre manager
  • Location : Singapore
  • Country : SG

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Post Date : 2025-03-03 | Expired Date : 2025-04-02