IT Support Assistant

Responsibilities

• Installation & configuration of computer hardware and applications for both new and existing users.
• Liaise with vendors for purchasing of IT Equipment(s).
• Liaise with software vendors for software support when required.
• Provide support for IT technical/hardware issue via remote and/or physical.
• Handling of incoming tickets received via the ticketing system.
• Maintain and update IT Assets inventory regularly.
• To ensure all maintenance contracts are renewed as and when required.
• To assist and provide required documents during company audit.
• Handle creation and deletion of user accounts in Active Directory.
• Manage file server permissions and user access rights.
• Provide Local & Wide Area Network, Router, Internet, PC and systems support/trouble shooting at all levels.
• Provide assistance and support to Senior IT Engineer in project administration.
• Assist in IT administrative task and any ad-hoc projects/duties as assigned.
• Provide IT support during power shutdown period(s).

Requirements

• Minimum Diploma in Computer Science/Information Technology or other IT related discipline
• Possess knowledge of PC, desktop & laptop including IT helpdesk support
• Basic knowledge on Windows Server Administration, Active Directory and Group Policy Management is a plus
• Good interpersonal skills
• Able to work independently and as part of a team
• Experience in Windows Operating System (e.g. Windows 10/11 and server OS)
• Able to solve problems independently by doing research
• Willing to work at Pioneer (Jurong) area
• Fresh graduates are welcome to apply

Job Type: Full-time

Pay: $2,400.00 - $2,600.00 per month

Schedule:

• Monday to Friday

Work Location: In person

Application Deadline: 30/04/2025Expected Start Date: 14/04/2025

Information :

• Company : SG SAGAWA AMEROID PTE LTD
• Position : IT Support Assistant
• Location : Singapore
• Country : SG