Group Account Director

Expectations of a Group Account Director

• Earns the respect of the client teams by demonstrating high quality counsel, total category and brand knowledge, and delivering executional excellence within budgets and timelines
• Fostering a culture of high-energy within the agency (across departments), and committed to nurturing and motivating your team to reach for the stars
• Demonstrate custodianship of the business and brand, and own the client relationship at senior levels
• Manages a number of key client relationships
• Acts as the first point of contact for client questions and requests
• Talks to other departments in the organisation in order to facilitate client requests
• Builds and maintains relationships with clients often through regular face to face contact and meetings
• Partners with Planners to develop and implement highly interactive strategic responses for brands business and communications needs
• Problem solves on high level account and production issues and knows when to involve their supervisor
• Generate accurate reports on the status of existing accounts and new business
• Leads presentations with clients
• Manages a budget and achieve targets
• Always on a look out for opportunities to cross-sell within the Groupe
• Manages and facilitates new business pitches when requested by Managing Director
• Committed to constantly improving our work, and how we work
• Maintains a sense of discretion and professionalism, representing the Groupe

Expectations as a member of our community

• You believe passionately in the power of creativity to bring change to the world. But youre realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

Expectations as a team leader

You will learn that we prefer not to hire our leaders, but to grow them. As your own leadership journey evolves, your primary goal will be to nurture the next generation of leaders. You will reflect our “People First” ethos, where we believe that the best work can only come from a team that feels happy, secure and motivated, with a clarity of purpose. You understand that humility and kindness are equal in importance to daring and initiative. You value diversity, equality and inclusivity, not because its fashionable but because its obvious.

In this role, you will specifically be expected to:

• Provide leadership and professional development to department staff.
• Mentor and trains team members, write performance reviews, and allocate work
• Monitor teams to deliver beyond clients expectations
• Motivate your team, and be the glue that keeps teams going
• Set goals and KPIs for each team member, and works with them to achieve these

Skills & Experience

• Minimum 12 - 15 years account management experience in a creative advertising agency
• Strong combination of being highly strategic in your counsel, and highly effective in your executions
• Preference for prior work experience managing a regional/global FMCG/CPG brand with work created and delivered for multiple markets
• Ability to contribute to the strategic process, and lead strategic conversations on the brand with the client leadership team
• Capable of writing a thoughtful interactive communication strategy presentations, highlighting current trends in digital, media, technology and advertising that may be utilized to achieve a clients business outcomes
• Lives the interactive ecosystem (truly born of Digital), understands how social, mobile, experiential, search, etc all co-exist
• Able to effectively interpret and lead regarding measurement reporting, whether regarding standard or rich media advertising or social
• Rallies behind interactive briefs and pushes clients and creatives to explore new interactive projects
• Ability to work under pressure and meet deadlines in a fast-paced creative environment
• Effective negotiation and problem-solving skills
• Strong financial understanding of budgeting, estimating and agency profitability
• A track record of gaining trust and respect by consistently demonstrating sound critical thinking skills and maintaining composure in stressful situations
• Exceptional written and verbal communication skills with the ability to communicate with all levels of employees
• Highly organized with a keen sense of attention to detail with exceptional initiative and follow through skills

Information :

• Company : PUBLICIS CHEMISTRY
• Position : Group Account Director
• Location : Singapore
• Country : SG