Customer Service Officer

Note: Open for Locals only!!!

• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.
• CBS Credit report should be good to apply!!!

Job Requirements

• Degree/ Diploma in any discipline.
• Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.
• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Possess good command of written and spoken English.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.

Location: Alexandra Road.

Job Type: ContractContract length: 12 months

Pay: $3,000.00 - $4,000.00 per month

Benefits:

• Health insurance

Schedule:

• Monday to Friday
• Shift system

Supplemental Pay:

• Commission pay
• Performance bonus

Experience:

• Cold calling: 1 year (Preferred)
• inbound: 1 year (Preferred)
• Call center: 1 year (Preferred)
• BPO: 1 year (Preferred)

Work Location: In person

Expected Start Date: 05/05/2025

Information :

• Company : ITCAN Pte Ltd
• Position : Customer Service Officer
• Location : Singapore
• Country : SG