Clinic Assistant

We are looking for a responsible and service-oriented TCM Clinic Assistant to support the daily operations of our traditional Chinese medicine (TCM) clinic. This role involves front-desk duties, assisting TCM physicians, handling TCM herbs and medication, and ensuring a smooth and pleasant experience for all patients.

• Manage front-desk operations including patient registration, appointment scheduling, and payment processing.
• Assist TCM physicians with preparing treatment rooms, handling basic equipment, and organizing medical records.
• Dispense herbal medication and assist in packaging TCM herbs according to prescriptions.
• Maintain cleanliness and hygiene of clinic areas and ensure treatment rooms are well-prepared.
• Educate and advise patients on pre- and post-treatment care, including herbal consumption instructions.
• Handle phone and walk-in inquiries in a polite and professional manner.
• Monitor inventory of herbs, consumables, and clinic supplies, and assist in stock replenishment.
• Provide general administrative support and ensure a smooth clinic workflow.

• Minimum GCE ‘O Level or equivalent.
• Prior experience in healthcare or TCM clinic settings is an advantage.
• Basic knowledge of TCM or willingness to learn on the job.
• Bilingual in English and Mandarin preferred (to communicate with Chinese-speaking patients).
• Good interpersonal and customer service skills.
• Responsible, proactive, and able to work in a fast-paced environment.
• Willing to work shifts, weekends, and public holidays if required.

• On-the-job training provided.
• Friendly and supportive work environment.
• Opportunities to grow within the TCM industry (e.g. clinic management, TCM therapy support roles).

Information :

• Company : GUANGHUIHE PHARMACEUTICAL PTE. LTD.
• Position : Clinic Assistant
• Location : Singapore
• Country : SG