Trading Floor Desktop Support Engineer at AEJ Consulting Ltd

Job Description:

Latest job information from AEJ Consulting Ltd for the position of Trading Floor Desktop Support Engineer. If the Trading Floor Desktop Support Engineer vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at AEJ Consulting Ltd for the position of Trading Floor Desktop Support Engineer below matches your qualifications.

Role Overview

We are seeking a highly motivated and customer‑focused Trading Floor Desktop Support Engineer to support a front‑office trading environment. You will work directly with traders, quants, and analysts to ensure desktop, application, market‑data, and connectivity issues are resolved rapidly with minimal impact to trading activity.

Strong experience troubleshooting Excel‑based pricing tools, automated spreadsheets, and macro‑driven workflows is highly beneficial.

Key Responsibilities

• Provide L1/L2 desktop and application support to traders and front‑office users
• Troubleshoot issues related to Windows 11, Microsoft 365, Outlook, hardware, and network connectivity
• Support and maintain trading turrets, dealer boards, and voice trading systems
• Rapidly troubleshoot Excel pricing tools, including broken formulas, incorrect references, macro‑driven behaviour, and data‑link issues
• Assist with market‑data Excel add‑ins (Bloomberg API, ICE, CME)
• Log, track, and manage incidents and service requests, escalating where appropriate
• Perform desktop builds, upgrades, and deployments using enterprise tooling
• Support trading floor technology changes, device rollouts, and hardware refresh initiatives
• Work closely with infrastructure, network, application support, and engineering teams
• Participate in shift patterns or on‑call rotations aligned with trading support requirements
• Create and maintain clear knowledge‑base documentation

Required Skills & Experience

• 2–5+ years’ experience in desktop or trading‑floor support
• Strong understanding of Windows OS, Active Directory, Microsoft 365
• Strong Excel troubleshooting capability, including formula tracing, named ranges, and dependency analysis
• Ability to communicate effectively with front‑office stakeholders
• Experience in financial services or other high‑pressure environments
• Basic understanding of ITIL service management processes

Desirable Skills

• Strong experience supporting Excel macros and automated spreadsheets (operational support and troubleshooting only; no VBA development required)
• Familiarity with Excel‑based pricing or trading tools
• Basic SQL query building
• Trading turret / voice systems (e.g. Cloud9)
• SCCM / Intune
• PowerShell scripting
• Basic networking knowledge (DNS, DHCP, VLANs)
• Exposure to equities, FX, fixed income, or derivatives workflows
• ITIL Foundation certification

Personal Attributes

• Calm, confident, and solution‑driven
• Strong attention to detail
• Clear and professional communicator, especially under pressure
• Proactive, reliable, and well‑organised
• Comfortable supporting demanding front‑office users

Job Info:

• Company: AEJ Consulting Ltd
• Position: Trading Floor Desktop Support Engineer
• Work Location: Singapore
• Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Trading Floor Desktop Support Engineer at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

Next Page »

  Forklift Operator at PaxOcean Group

Posted: 56 minutes ago

Desc: Job SummaryThe forklift operator is responsible for the safe and efficient operation of forklift equipment to handle, transport, load, and unload materials, while ensuring compliance with all safety r...

Company: PaxOcean Group | Location: Singapore

---

  FRONT DESK & GUEST RELATIONS EXECUTIVE at WSH Experts PTE LTD

Posted: 56 minutes ago

Desc: Job Responsibilities Welcome and assist customers and visitors Provide information and answer general enquiries Coordinate customer appointments and registrations Ensure smooth customer experience and...

Company: WSH Experts PTE LTD | Location: Singapore

---

  Ergonomia - São Paulo/SP at Shopee

Posted: 56 minutes ago

Desc: Job Description:Sua missão Garantir que a SHPX tenha um sistema de gestão em Ergonomia implementado.Como será seu dia a dia Atuar no suporte s atividades com foco em ergonomia, por meio da coleta, org...

Company: Shopee | Location: Singapore

---

  Inventory Clerk at Unilode Aviation Solutions

Posted: 56 minutes ago

Desc: About us:Unilode manages the world's largest outsourced fleet of ULDs and owns the largest global network for the maintenance and repair of containers, pallets, and inflight food service equipment. Ou...

Company: Unilode Aviation Solutions | Location: Singapore

---

  Operations Manager at ABB Limited

Posted: 56 minutes ago

Desc: AtABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help...

Company: ABB Limited | Location: Singapore

---