System Administrator at RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS)

Job Description:

Latest Job Information from Company RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS) as position System Administrator. If Job Vacancy System Administrator in Singapore matches your criteria, please send your latest application/CV directly through the latest and most updated job site Jobkos.

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We're hiring a skilled ITSM Business Analyst / Systems Administrator to join our project team focused on revamping ITSM platforms and integrating enterprise systems.

• Configure and customize ITSM platforms (Jira/ServiceNow)
• Manage service catalogues, automation rules, dashboards, and performance reports
• Lead requirements analysis, process improvement, and system configuration
• Maintain technical documentation including specifications and test plans
• Collaborate with stakeholders to align IT solutions with business objectives
• Support enterprise systems integration and ITSM platform revamp initiatives
• Act as an admin/support personnel for ITSM tools—not just a user

What We're Looking For

• Bachelor's degree in IT, Computer Science, Information Systems, or related field
• 3-6 years of experience in Business Analysis and Systems Administration
• Proven track record of completing at least 3 relevant projects
• Hands-on experience with Jira Service Management and/or ServiceNow
• Familiarity with ITIL framework, SQL, APIs, and process automation Strong analytical thinking, problem-solving, and stakeholder management skills
• Experience in government sector is a plus

Preferred Certifications

• ITIL 4 Foundation
• Jira/ServiceNow Administrator

• Seniority level Mid-Senior level

• Employment type Contract

• Job function Information Technology
• Industries IT Services and IT Consulting

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Job Info:

• Company: RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS)
• Position: System Administrator
• Work Location: Singapore
• Country: SG

How to Submit an Application:

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