| Position | Senior Manager/ Manager, Donor Operations |
| Posted | 23 Feb 2026 |
| Expired | 25 Mar 2026 |
| Company | Public Service Division |
| Location | Singapore | SG |
| Job Type | Full Time |
Latest job information from Public Service Division for the position of Senior Manager/ Manager, Donor Operations. If the Senior Manager/ Manager, Donor Operations vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Public Service Division for the position of Senior Manager/ Manager, Donor Operations below matches your qualifications.
(What the role is)
We are seeking a highly motivated and experienced person to manage the governance and compliance efforts for incoming donations for the Philanthropy Group in NCSS. This role focuses on ensuring that all donations are processed in accordance with relevant laws, regulations, and internal policies, including the Charities Act, Code of Conduct (CoC), the Singapore Government Instruction Manual (IM), and Anti-Money Laundering (AML) guidelines.(What you will be working on)
• Ensure compliance and governance processes for all incoming donations for alignment with statutory and internal requirements.
• Develop, review, and maintain comprehensive SOPs and internal guidelines for the processing, documentation, and handling of donations.
• Ensure adherence to the Charities Act, CoC, Instruction Manual (IM), and relevant internal controls across all donation activities.
• Design and implement Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT) controls, including donor due diligence and transaction monitoring procedures.
• Identify and escalate potential suspicious donation transactions in accordance with AML/CFT standards.
• Serve as the primary liaison for internal and external audits, ensuring timely and accurate responses to audit findings related to donation programs.
• Work closely with cross-functional teams (e.g. Finance, IT, Program Operations) to embed governance and compliance best practices in end-to-end donation workflows.
• Provide compliance training and awareness to staff involved in donation-related activities.
• Conduct periodic reviews and risk assessments of donation processes to identify gaps and implement improvements.
• Prepare regular reports for senior management on compliance status, audit outcomes, and governance enhancements.
(What we are looking for)
Personal Competencies:
Serving with Heart, Commitment and Purpose
Thinking Clearly and Making Sound Judgements
Data Management & Analysis
Change Management
Business Acumen
Skills Required:
1. Strong knowledge of:
a. Singapore's Charities Act
b. Code of Conduct (CoC) and Instruction Manual (IM)
c. Anti-Money Laundering (AML)/Countering the Financing of Terrorism (CFT) practices.
2. Demonstrated ability to manage audits and regulatory reviews independently.
3. Strong analytical, documentation, and communication skills.
Experience & Special Certification(s):
2 - 5 years of experience in governance, compliance, internal controls, or audit—preferably within the public sector, charity, or regulated environment.
Only shortlisted candidates will be notified.
After reading and understanding the criteria and minimum qualification requirements explained in the job information Senior Manager/ Manager, Donor Operations at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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