Senior Application Support Engineer at GMP Recruit

Position Senior Application Support Engineer
Posted 2025 August 27
Expired 2025 September 26
Company GMP Recruit
Location Singapore | SG
Job Type Full Time

Job Description:

Latest Job Information from Company GMP Recruit as position Senior Application Support Engineer. If Job Vacancy Senior Application Support Engineer in Singapore matches your criteria, please send your latest application/CV directly through the latest and most updated job site Jobkos.

Every job may not be easy to apply for, because as a new candidate / prospective employee must meet several qualifications and requirements according to the criteria sought by the Company. Hopefully the career information from GMP Recruit as the position Senior Application Support Engineer below matches your qualifications.

  • Ensure the integrity and readiness of production systems managed by the Digital Platform System team.
  • Provide Level 2 support and troubleshooting for production incidents and critical system interfaces through Workflow and Automation systems.
  • Assist the Incident Manager in implementing preventive and detective measures, and conduct root cause analysis for applications.
  • Aid the IT Planner in achieving project objectives, including production transitions for new system launches and system change requests.
  • Suggest improvements for systems based on identified process gaps.
  • Develop and standardize processes, including implementation, integration, and documentation, according to established standards.
  • Identify and recommend suitable processes for automation and implementation.
  • Lead and coordinate projects, offering analytical support and conducting requirement analysis for system enhancements, fixes, and emergency application changes.
  • Timely escalate risk issues to relevant parties.
  • Participate in disaster recovery exercises for system restoration.
  • Organize regular meetings with developers for issue resolution.
  • Perform additional duties as assigned.

Requirements: 

  • Diploma or Degree in Computer Science or Information Technology.
  • At least 4 years of experience in Application or System Support, preferably within a bank or financial institution.
  • Hands-on experience with Workflow and Automation systems.
  • Experience in an Enterprise Application support environment, interacting with multiple functions (developers, infrastructure, service desk) and business users.
  • Functional knowledge of Digitalization systems (e.g., Customer Onboarding, Funding Charges, Data Management).
  • Technical expertise with applications hosted on both Windows and Linux, including database queries (SQL Server, ORACLE) and managing application services under Windows Services and Linux application services.
  • Proficiency in scripting languages (e.g., DOS, UNIX, VBA).
  • Self-motivated and driven to ensure high-quality work in a timely manner.
  • Collaborative team player with strong interpersonal skills.
  • Strong sense of accountability and ownership of results.
  • Sound judgment in problem-solving and decision-making.

To learn more about this opportunity, please contact Gia Grace at *********@gmprecruit.comWe regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Job Info:

  • Company: GMP Recruit
  • Position: Senior Application Support Engineer
  • Work Location: Singapore
  • Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Senior Application Support Engineer at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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