Quality Manager, PD at Eaton

Job Description:

Latest job information from Eaton for the position of Quality Manager, PD. If the Quality Manager, PD vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Eaton for the position of Quality Manager, PD below matches your qualifications.

Overview

Quality Manager, PD at Eaton. Role focuses on development, maintenance, and service of customers for Power Distribution solutions, such as Medium Voltage Switchgear, Low Voltage switchgear, RMU, Transformers. Collaborate directly with regional and divisional quality, service operation, product, and engineering functions to streamline communication towards the customers. Manage customer quality issues as they occur, provide support and resolution; effectively settling field issues with customer satisfaction and safeguarding Eaton interest; drive preventative measures, aggregating data from customer failures and driving improvement in the plants or with design team.

• Manage customer quality issues as they occur, provide support and resolution.
• Provide leadership for division product quality related activities, driving capability and reliability requirements, manage risk and problem.
• Be the owner of customer quality problems and/or field issues as they occur.
• Make timely, data-driven and quality decisions, incorporating inputs from all functions, taking impartial and objective stands, to solve field issues, prioritizing customer satisfaction and Eaton interests.
• Drive preventative measures, aggregating data from customer failures and driving improvement in the plants or with design team.
• Be responsible for statistical analysis leading to root cause findings, as well as field issue solving activities, liaising with quality, service, engineering, product line management, Sales & Marketing for Asia Pacific customers in a timely and effective manner.
• Customer relationship building and enhancement; regularly listen to the Voice of Customer, conduct customer visits and coordinate customer satisfaction issues between Eaton and customers.
• Be committed to and responsible for Quality Management System: implement process approach and risk-based thinking, sustain QMS, communicate importance of conforming to QMS, ensure the QMS meets its goals, engage and support individuals contributing to the QMS, and foster a culture of continuous improvement.
• Own the Field Service Bulletin (FSB) process and maintain FSB system with regular tracking and follow-up.

• Bachelor’s degree, engineering.
• Minimum of 10-year experience in related Electrical product technical requirements; quality experience preferred.
• Minimum of 5-year experience in field problem solving or service experience.

• Experience with power distribution products and solutions
• Experience with product application and market
• Financial and P&L acumen
• Customer orientation
• Result driven
• Leadership and management skills
• Negotiation and communication skills
• Interpersonal skills and capability of influencing
• Teamwork spirit
• Analytical, problem-solving skills
• Synthetic capability and professional write up skills

• Mid-Senior level

• Full-time

• Other

• Appliances, Electrical, and Electronics Manufacturing

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Job Info:

• Company: Eaton
• Position: Quality Manager, PD
• Work Location: Singapore
• Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Quality Manager, PD at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.