IT Trainer at Alphaeus Pte. Ltd.

Job Description:

Latest job information from Alphaeus Pte. Ltd. for the position of IT Trainer. If the IT Trainer vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Alphaeus Pte. Ltd. for the position of IT Trainer below matches your qualifications.

We are looking for an experienced Trainer to support our desktop support team. In this role, you will develop training materials, conduct training sessions, provide technical guidance, and collaborate with IT teams to improve desktop support operations. You will be the go-to expert for specific products, applications, or domains, helping the team deliver high-quality services to end-users.

• Develop and maintain SOPs, training materials, and documentation for desktop support.
• Plan, coordinate, and prioritize training activities for timely and effective knowledge transfer.
• Serve as the primary contact for escalated technical issues and complex problem resolution.
• Collaborate with IT teams and stakeholders to align desktop support with IT strategies.
• Monitor training effectiveness and continuously improve training content.
• Provide expertise to the Center of Excellence to enhance team operations and KPIs.
• Stay updated on industry trends, emerging technologies, and best practices in desktop support.

• ITE/Diploma graduate with 5+ years' experience in desktop support.
• 5+ years' experience with Microsoft Windows 10 and Microsoft Office 365.
• Relevant certifications (at least one):
  1. Microsoft 365 Certified: Modern Desktop Administrator Associate
  2. Microsoft Certified: Azure Administrator Associate
  3. Microsoft Certified: Azure Security Engineer Associate
• Previous IT helpdesk or call center support experience, including remote support, is a plus.
• Strong knowledge of workstations and related components.
• Good coordination and time management skills; able to prioritize tasks effectively.
• Ability to work with urgency while maintaining quality and clear communication.

• Mobile Claim: Up to $50/month
• Transport Claim: Case-by-case basis
• Performance Bonus: Up to 1 month

• Security Clearance: Yes

Job Info:

• Company: Alphaeus Pte. Ltd.
• Position: IT Trainer
• Work Location: Singapore
• Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information IT Trainer at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.