IT Helpdesk Support/Desktop Support at Alphaeus Pte. Ltd.

Job Description:

Latest job information from Alphaeus Pte. Ltd. for the position of IT Helpdesk Support/Desktop Support. If the IT Helpdesk Support/Desktop Support vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Alphaeus Pte. Ltd. for the position of IT Helpdesk Support/Desktop Support below matches your qualifications.

Responsibilities

• Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
• Troubleshoot hardware and software issues for end-users via on-site visits, remote access, or ticketing systems.
• Provide support for Windows, macOS, and Microsoft 365 environments.
• Set up and manage user accounts, permissions, and security settings in Active Directory.
• Assist in configuring and maintaining VPN, LAN/Wi-Fi connectivity, and networked printers.
• Support the rollout of new applications and updates, including patch management.
• Maintain inventory of IT assets and ensure documentation is up to date.
• Ensure compliance with company IT policies and data protection standards.
• Escalate unresolved issues to relevant technical teams while ensuring timely follow-up with users.
• Participate in IT onboarding for new staff, including workstation setup and basic training.
• Assist in maintaining backup, antivirus, and endpoint protection systems.

• Diploma or Degree in Information Technology, Computer Science, or a related field.
• 1–3 years of experience in desktop or IT support roles.
• Good knowledge of Windows OS, Microsoft Office Suite, and Active Directory.
• Strong problem-solving skills and customer service orientation.
• Good communication and interpersonal skills.
• Able to work independently and as part of a team.

Job Info:

• Company: Alphaeus Pte. Ltd.
• Position: IT Helpdesk Support/Desktop Support
• Work Location: Singapore
• Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information IT Helpdesk Support/Desktop Support at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.