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Customer Service Officer at cbre asia pacific

Position Customer Service Officer
Posted 23 May 2026
Expired 22 Jun 2026
Company cbre asia pacific
Location Singapore | SG
Job Type Full Time

Job Description:

Latest job information from cbre asia pacific for the position of Customer Service Officer. If the Customer Service Officer vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at cbre asia pacific for the position of Customer Service Officer below matches your qualifications.

Job ID 267448 Posted 20-Mar-2026 Role type Full-time Areas of Interest Facilities Management Location(s) Singapore - Singapore About The Role
As a CBRE Customer Service Officer, you will provide information and resolve day-to-day issues in response to inquiries about products and services. This job is part of the Call Center job function. They are responsible for providing end-to-end support to resolve customer inquiries or concerns. What You'll Do
Handle all service requests via hotline, emails, and other means; handle complaints, feedback, incidents etc. relating to the services/operation. Handle notification of faults/breakdowns and complaints. Set up, manage, and use the call management system for caller identification, call tracking, voice recording, analysis and reporting. Respond to emergency calls, coordinate appropriate actions, and notify relevant parties. Manage all aspects of season parking and car park operations, including potential traffic/parking violation enforcement. Process bookings for meeting rooms, function halls, and parking (seasonal and visitor). Process security clearances, passes (e.g. Term Pass, Entry Pass), and providing escort for contractors and visitors. Record all service requests, complaints and feedback into the CMMS and SAP system.
What You'll Need
Diploma/Higher NITEC or its equivalent, with up to 2 years of job-related experience. Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.
Service line:
None

Job Info:

  • Company: cbre asia pacific
  • Position: Customer Service Officer
  • Work Location: Singapore
  • Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service Officer at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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