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Customer Service Manager at MyCareersFuture

Position Customer Service Manager
Posted 10 Aug 2026
Expired 09 Sep 2026
Company MyCareersFuture
Location Singapore | SG
Job Type Full Time

Job Description:

Latest job information from MyCareersFuture for the position of Customer Service Manager. If the Customer Service Manager vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at MyCareersFuture for the position of Customer Service Manager below matches your qualifications.

Roles & Responsibilities

Key Responsibilities: · Manage daily Customer Service operations to ensure excellent customer experience and timely fulfilment of customer requirements. · Develop and implement strategies to improve service quality, operational efficiency, and business growth. · Lead, train, and mentor the Customer Service team to handle orders, enquiries, and customer issues effectively. · Monitor team performance, drive improvements, and promote a positive team culture. · Collaborate with Sales and internal departments on order fulfilment, stock availability, pricing, and customer solutions. · Build strong relationships with customers and business partners. · Prepare monthly department performance reports and improvement plans. · Perform other duties as assigned by Management.

Job Requirements: · Diploma or bachelor’s degree in related field. · Minimum 5 years of experience in Customer Service Management. · Strong leadership, problem-solving, and decision-making skills. · Excellent communication, interpersonal, and stakeholder management skills. · Able to lead teams, prioritise tasks, and work effectively under pressure. · Proactive, hands-on, and customer-focused mindset. · Experience with ERP/NAV systems is an advantage.

Working Hours: 5.5 days (Alternate Saturday) Monday to Friday: 7am to 4pm and Alternate Saturday 7am to 12pm

Work Location:

5 Jalan Tepong (Transport provided :Pick-up at Lakeside MRT)

Attractive Staff Benefits

: Performance bonus, medical benefits, and staff purchase, etc Tell employers what skills you have Communication Meet Customer Requirements Operational Efficiency Staff Mentoring Department Performance Management 5 Why Service Quality Management Proactive Problem Solving Building Customer Relationships Sales Order Management Navigation Systems Work Under Pressure Team Building Customer Focus Management

Job Info:

  • Company: MyCareersFuture
  • Position: Customer Service Manager
  • Work Location: Singapore
  • Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service Manager at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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