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Customer Service Executive at AMOS Group Limited

Position Customer Service Executive
Posted 10 Jun 2026
Expired 10 Jul 2026
Company AMOS Group Limited
Location Singapore | SG
Job Type Full Time

Job Description:

Latest job information from AMOS Group Limited for the position of Customer Service Executive. If the Customer Service Executive vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at AMOS Group Limited for the position of Customer Service Executive below matches your qualifications.

Job Description & Requirements

Customer Service

  • Provide exceptional customer service by responding promptly to customer inquiries
  • Resolve product or service issues by clarifying the customer's complaint, determining the cause, selecting and explaining the best solution, and following up to ensure resolution
  • Maintain high levels of customer satisfaction through professional communication and relationship-building
  • Guide and assist team members, Singapore or Manila team as needed

Sales Management

  • Conduct sales activities such as cold calling, lead follow-ups, and sales inquiries with potential customers
  • Utilize company-provided leads to reach out to prospects and identify their needs, proposing appropriate products or services
  • Meet and exceed individual and team sales targets

Account Management

  • Manage a portfolio of existing customers, ensuring that their needs are met, and identifying opportunities for upselling or cross-selling
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
  • Monitor customer accounts and transactions, ensuring accurate and timely processing

Collaboration and Reporting

  • Work closely with other departments, such as marketing and product development, to improve the overall customer experience and drive sales growth
  • Participate in team meetings and contribute to company sales strategies

Administrative Duties

  • Ensure the accuracy of all sales and customer service records
  • Handle administrative duties such as processing orders, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction
  • Utilize CRM systems to efficiently track customer interactions and sales processes

Work Experience Requirements

  • Min. 1 year experience in sales related job. Fresh graduates with good working attitudes are welcome as well
  • Proven experience in sales or customer service position
  • Proficiency in SAP, CRM software and MS Office, with an emphasis on Excel
  • Ability to analyze customer needs and present solutions effective

Education Requirement

  • Bachelor’s degree in business administration, marketing management, or a related field

Competencies

  • Able to multi-task with positive attitude
  • Team player with high level of dedication, independent, strong analytical skills and able to work with minimum supervision
  • Strong Excel skills
  • Right Attitude, willing to learn, proactive
  • Strong verbal and written communication skills with a customer service orientation
  • Excellent organizational and time-management skills
  • Ability to work in a fast-paced and dynamic environment

Job Info:

  • Company: AMOS Group Limited
  • Position: Customer Service Executive
  • Work Location: Singapore
  • Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service Executive at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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