Customer Quality Engineer at Rolls-Royce

Position Customer Quality Engineer
Posted 13 Aug 2026
Expired 12 Sep 2026
Company Rolls-Royce
Location Singapore | SG
Job Type Full Time

Job Description:

Latest job information from Rolls-Royce for the position of Customer Quality Engineer. If the Customer Quality Engineer vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Rolls-Royce for the position of Customer Quality Engineer below matches your qualifications.

Job Description

Location: Seletar


What you will be doing:

An exciting opportunity has arisen for an Aftermarket Operations Customer Quality Engineer to join our team in Singapore. In this role, you will lead Quality and Health, Safety and Environment within one of the regional Customer Operations Teams, to ensure conformity to internal processes and external regulations. Customer focus is a key element of this role, with the Customer Quality Engineer being the principle contact for both internal and external customers, providing coaching and support to the customer operations team on Quality process, investigations, customer feedback and regulatory guidance.


Responsibilities:

  • Provide oversight and governance to ensure product integrity is in-line with regulatory, customer and Quality requirements (i.e. CAA/EASA Part 145, SABRe etc).

  • Manage the reporting of region specific KPIs (investigations both SDF and CSAT, audit performance, NCR closure etc) to drive awareness of the customer experience and conformity to internal procedures.

  • Triage and allocate issues raised by our customer and internal teams to the correct business areas for investigation (SDF/CSAT/MARS/QNs).

  • Train, coach and mentor investigators to improve the standard of Quality investigations.

  • To promote an environment that encourages the right behaviour to establish a Zero Defect and Zero Harm culture.


Who we’re looking for:

Being a part of Rolls-Royce, you’ll know we embrace agility, are bold, pursue collaboration and seek simplicity in everything we do. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles.



  • Familiar with Civil Aerospace processes and Civil Large Engine products. Ability to work across cross-functional teams and influence quality outcomes.

  • Has a track record of delivering results in favourable and unfavourable circumstances.

  • Has experience in Quality and Safety performance management.

  • Can demonstrate good knowledge of regulatory bodies and their requirements and apply these to the Aftermarket Operations business. A working knowledge of EASA Part 145 is favourable.

  • Experience in applying Problem Resolution and Lean Six Sigma tools (DMAIC/8D etc).


We offer excellent opportunities to develop, along with a competitive salary and exceptional benefits. These include bonus, employee support assistance and employee discounts.


Pioneer the performance of the future. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for brilliance and innovation.


Beyond tomorrow

We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realize their full potential.


You can learn more about our global Diversity and Inclusion strategy here.


Flexible Working Arrangements

So that you can be your best at work and home, we’ll consider flexible working arrangements for everyone, in any role.

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Job Info:

  • Company: Rolls-Royce
  • Position: Customer Quality Engineer
  • Work Location: Singapore
  • Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Quality Engineer at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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