| Position | Country Head of Operations Excellence |
| Posted | 07 Jul 2026 |
| Expired | 06 Aug 2026 |
| Company | Ultimate.ai |
| Location | Singapore | SG |
| Job Type | Full Time |
Latest job information from Ultimate.ai for the position of Country Head of Operations Excellence. If the Country Head of Operations Excellence vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Ultimate.ai for the position of Country Head of Operations Excellence below matches your qualifications.
At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.
Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results everyday.
ResponsibilitiesStrategy & OE Delivery
Drive country and cluster OE agenda aligned with regional/global priorities (e.g., OMS, AD rollout, start-up excellence, sustainability).
Translate strategy into clear deployment plans, goals, and performance metrics.
Track and deliver OE outcomes and operational targets.
Governance, Risk & Compliance
Act as QHSE Management Representative, ensuring compliance with DHL standards and local regulations.
Oversee ISO certifications (e.g., ISO 9001, ISO 45001) and internal control frameworks.
Identify and close gaps in process, compliance, and governance.
Stakeholder & Customer Management
Partner country, cluster, and regional stakeholders to achieve OE and business goals.
Ensure delivery of service quality standards and contractual commitments.
Drive customer satisfaction through continuous improvement and feedback insights.
Operational Excellence & Transformation
Lead standardisation and continuous improvement initiatives (e.g., OMS).
Drive digitalisation and data-driven performance management (LOGICS, MRP, BRM).
Advance sustainability/ESG initiatives aligned with DHL priorities.
Leadership & People
Lead, develop, and manage OE teams to deliver high performance.
Build capabilities aligned with DHL Leadership Attributes and FIRST CHOICE mindset.
Foster a culture of excellence, inclusion (DEIB), safety, and integrity.
RequirementsAfter reading and understanding the criteria and minimum qualification requirements explained in the job information Country Head of Operations Excellence at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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