Cloud Operations Manager at Xtremax

Job Description:

Latest job information from Xtremax for the position of Cloud Operations Manager. If the Cloud Operations Manager vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Xtremax for the position of Cloud Operations Manager below matches your qualifications.

We are seeking a proactive and strategic Cloud Operations Manager to oversee the operational excellence, service delivery, and client success of our cloud services. This role combines the responsibilities of managing day-to-day operations, ensuring service reliability, and building strong customer relationships to maximize value and satisfaction.

Key Responsibilities

• Own end-to-end cloud service delivery, ensuring SLAs, KPIs, and client expectations are consistently met.
• Collaborate with engineering, DevOps, and support teams to maintain service reliability and scalability.
• Monitor cloud service metrics, analyze trends, and drive continuous improvement initiatives.
• Manage incident, problem, and change management processes to minimize downtime and operational risks.

Cloud Operations Management

• Oversee daily operations across cloud platforms (IaaS, PaaS, SaaS) to ensure optimal performance and efficiency.
• Implement best practices for cloud resource management, automation, and operational workflows.
• Maintain operational dashboards, reporting, and governance to provide leadership visibility.
• Coordinate resource allocation, readiness for new deployments, and operational planning.

Client Success & Relationship Management

• Act as the primary point of contact for assigned cloud clients, ensuring service alignment with their business goals.
• Conduct regular service reviews, share performance insights, and propose enhancements.
• Build trust with clients through transparency, proactive communication, and strategic advice.
• Identify opportunities for additional value, service expansion, or cloud optimization.

Governance & Continuous Improvement

• Implement governance frameworks and operational standards across cloud services.
• Drive initiatives that enhance service quality, reliability, and customer experience.
• Contribute to cloud strategy, roadmap planning, and future operational readiness.

Qualifications & Experience

• Bachelor’s degree in IT, Computer Science, Cloud Computing, or related field.
• 5–8 years of experience in cloud operations, service delivery, or IT account management.
• Hands-on experience with cloud platforms such as AWS, Azure, or GCP.
• Strong understanding of ITIL, service management principles, and cloud operational KPIs.
• Excellent leadership, communication, and stakeholder management skills.

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Job Info:

• Company: Xtremax
• Position: Cloud Operations Manager
• Work Location: Singapore
• Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Cloud Operations Manager at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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