Clinic Front Desk - 5 Days/Office Hours (Renewable Contract)

Our client is a local leading player in healthcare industry. They are now recruiting a Patient Service Associate to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities of Patient Service Associate:

• Deliver prompt and high-quality service to patients with professionalism, empathy, and care.
• Offer financial guidance, including estimated costs, pre-surgery consultation, and financial aid options, to patients or their family members. This includes scheduling surgery dates and coordinating necessary follow-ups.
• Support the Executive/Manager in go-live preparations by updating work instructions, participating in User Acceptance Testing, and sharing knowledge with the team.
• Safeguard patient information and uphold confidentiality at all times.
• Ensure the efficient, timely, and well-organized scheduling of various medical procedures.
• Reach out to patients a day before surgery to confirm admission times and reinforce fasting guidelines.
• Provide general administrative support, including handling phone and email inquiries.

Requirements:

• O Level and above
• Min 2 years of customer service experience
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: ****@recruitpedia.sg

Recruitpedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Information :

• Company : RecruitPedia Pte Ltd
• Position : Clinic Front Desk - 5 Days/Office Hours (Renewable Contract)
• Location : Singapore
• Country : SG