Business Analyst at IBM

Job Description:

Latest job information from IBM for the position of Business Analyst. If the Business Analyst vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at IBM for the position of Business Analyst below matches your qualifications.

Introduction A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. Your Role And Responsibilities Tenant Enquiry & Requirement Handling – Manage and respond to tenant enquiries, clarify requirements, and provide accurate product and service information. Briefing & Onboarding – Conduct onboarding briefings for tenants to ensure they understand processes, systems, and services. Onboarding Monitoring & Handling – Track onboarding progress, resolve issues, and ensure successful integration of tenants into our ecosystem. Tenant Journey Monitoring – Monitor and assess tenants' experience to identify areas for improvement. User Satisfaction Survey Management – Plan, execute, and analyse user satisfaction surveys to gather actionable insights. Tenant Feedback Monitoring & Handling – Collect, review, and address tenant feedback promptly, escalate issues as needed, and implement improvements. Design reengineered processes that improve productivity, quality, and customer experience. Define and track performance metrics to measure the impact of process changes. Facilitate workshops, training sessions, and changemanagement activities to support adoption.
Required Technical And Professional Expertise Must be Singaporean Must be eligible for Singapore MSD CAT 1 security clearance Bachelor's degree in information technology or related discipline 2+ years of experience as a Business Analyst, preferably in IT or cloud-related projects Proficiency in business process modelling and analysis techniques Excellent communication and presentation skills ServiceNow Experience preferred.
Preferred Technical And Professional Experience Basic Financial Concepts: Exposure to applying basic financial concepts, understanding their relevance in business analysis and solution development. Business Plan Knowledge: Familiarity with business plans, enabling informed decision-making and effective communication with clients. Database Management: Exposure to database management principles, supporting the design and implementation of data-driven solutions.

Job Info:

• Company: IBM
• Position: Business Analyst
• Work Location: Singapore
• Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Business Analyst at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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