ECommerce Operations Assistant at CHARLES & KEITH GROUP

Job Description:

Latest job information from CHARLES & KEITH GROUP for the position of ECommerce Operations Assistant. If the ECommerce Operations Assistant vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at CHARLES & KEITH GROUP for the position of ECommerce Operations Assistant below matches your qualifications.

We are looking for a responsible and detail-oriented Operations Assistant to support day-to-day ECommerce Operations activities across multiple markets. The role will support order fulfilment coordination, backend operational tasks, inventory monitoring, return processing, and cross-functional operational support to ensure smooth customer order journeys.

Key Responsibilities

• Support daily ECommerce operational activities and backend processes
• Monitor order fulfilment and assist in ensuring operational SLA is met
• Coordinate with warehouse, logistics, customer service, and internal teams on operational matters
• Assist in return, refund, and exchange processing follow-up
• Support inventory monitoring and stock movement coordination
• Perform data checking, report updates, and operational tracking
• Escalate operational issues and support resolution follow-up
• Support campaign preparation and operational execution during peak periods
• Ensure operational accuracy and maintain proper documentation
• Assist with ad-hoc operational projects and administrative tasks when required

Requirements

• Minimum N/O Levels, Diploma, or equivalent
• Preferably 1 year of working experience in Operations, Customer Service, Logistics, Retail, or ECommerce
• Fresh graduates are welcome to apply
• Basic knowledge of Microsoft Excel and Google Sheets
• Good communication and coordination skills
• Responsible, organized, and able to multitask
• Comfortable working in a fast-paced environment
• Team player with positive learning attitude

Job Info:

• Company: CHARLES & KEITH GROUP
• Position: ECommerce Operations Assistant
• Work Location: Singapore
• Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information ECommerce Operations Assistant at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.