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CUSTOMER SERVICE SUPPORT at COREE TECH SOLUTION PTE. LTD.

Position CUSTOMER SERVICE SUPPORT
Posted 15 Jul 2026
Expired 14 Aug 2026
Company COREE TECH SOLUTION PTE. LTD.
Location Singapore | SG
Job Type Full Time

Job Description:

Latest job information from COREE TECH SOLUTION PTE. LTD. for the position of CUSTOMER SERVICE SUPPORT. If the CUSTOMER SERVICE SUPPORT vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at COREE TECH SOLUTION PTE. LTD. for the position of CUSTOMER SERVICE SUPPORT below matches your qualifications.

Job Summary

Handle customer enquiries and feedback via livechat and email, provide accurate translations of product communications, coordinate internally to resolve issues, and support payment reconciliation and withdrawal processes to enhance global customer experience.

Responsibilities
  • Respond promptly and efficiently to customer enquiries and feedback through livechat and email to resolve issues and questions
  • Translate product information and customer communications such as newsletters and emails to ensure clarity and consistency
  • Develop deep knowledge of products and internal software to assist customers effectively
  • Coordinate with internal teams to ensure timely and accurate resolution of customer enquiries
  • Collect and relay customer feedback to business partners to drive improvements in customer experience
  • Document new customer information and operational workflows accurately
  • Reconcile customer payments across various third-party systems to maintain financial accuracy
  • Process customer withdrawals using internal systems efficiently
  • Support sales teams by clarifying global customer enquiries related to payments and outstanding issues
  • Collaborate with functional groups and IT to enhance settlement processes
  • Maintain a positive and supportive attitude in all customers and team interactions
Required competencies and certifications
  • Minimum 1–2 years of relevant experience in a related field
  • Recognized tertiary qualification (Diploma or Degree)
  • Advanced proficiency in Microsoft Excel, including formulas, functions, and data analysis
  • Ability to adapt quickly and perform effectively in a fast-paced environment while meeting deadlines
  • Strong capability to work under pressure with accuracy and attention to detail
  • Willingness to work on a rotating shift schedule as operationally required
Preferred competencies and qualifications
  • Fluency in Mandarin to communicate effectively with clients requiring Mandarin language support
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Job Info:

  • Company: COREE TECH SOLUTION PTE. LTD.
  • Position: CUSTOMER SERVICE SUPPORT
  • Work Location: Singapore
  • Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information CUSTOMER SERVICE SUPPORT at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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