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Technical Support Engineer at Otis Elevator Co.

Position Technical Support Engineer
Posted 29 Jul 2026
Expired 28 Aug 2026
Company Otis Elevator Co.
Location Singapore | SG
Job Type Full Time

Job Description:

Latest job information from Otis Elevator Co. for the position of Technical Support Engineer. If the Technical Support Engineer vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Otis Elevator Co. for the position of Technical Support Engineer below matches your qualifications.

About You

We are seeking a detail‑oriented and technically proficient Technical Support Engineer to join our team. As the senior field expert, you will be a key technical authority supporting Otis operations in Singapore, playing a critical role in ensuring the performance, reliability, and safety of our elevator systems. Acting as an escalation point for complex technical issues, you will combine deep hands‑on expertise with strong collaboration across field teams, engineering, and product support.

Key Responsibilities
  • Provide specialized technical support for Otis elevator systems, including Gen2, SkyRise, and CompassPlus technologies.
  • Assist field technicians with fault diagnosis, troubleshooting, and corrective actions.
  • Support commissioning and testing of new Otis installations and modernization projects.
  • Collaborate with Otis engineering and product support teams for escalated issues.
  • Maintain detailed records of service cases, technical reports, and root cause analyses.
  • Conduct technical training for service teams on Otis systems, software tools (eService, REM), and safety protocols.
  • Ensure compliance with Otis standards, local regulations, and international codes (e.g., EN 81, ASME A17.1).
  • Participate in remote diagnostics and predictive maintenance initiatives using Otis monitoring platforms.
  • Provide feedback to improve product performance and service processes.
  • Provide remote support for field technicians.
Requirements
  • Diploma/Degree in Electrical, Mechanical, or Mechatronics Engineering.
  • Minimum 3‑5 years of experience working with Otis elevator systems.
  • Strong understanding of Otis control systems, drives, and safety mechanisms.
  • Familiarity with Otis diagnostic tools and software platforms.
  • Excellent problem‑solving and analytical skills.
  • Strong communication and customer‑service orientation.
  • Ability to interpret Otis technical documentation and wiring diagrams.
  • Willingness to travel and support field operations as needed, including weekends as and when required.
Benefits
  • You will receive a long‑term employment contract with the world market leader in a crisis‑proof industry.
  • We offer remuneration in accordance with local standards.
  • We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
  • We support work‑life integration, allowing space for both work and your personal life so that you can feel fulfilled in both aspects.

Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at .

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Job Info:

  • Company: Otis Elevator Co.
  • Position: Technical Support Engineer
  • Work Location: Singapore
  • Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Technical Support Engineer at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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