Head of Product Delivery and Implementation - HSBC Life

If youre looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.

HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Here you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank

Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a Head of Product Delivery and Implementation.

In this role you will

• Take full ownership of product delivery from ideation to post-launch stabilization. Translate product roadmap priorities into actionable delivery plans, ensuring alignment with business timelines and commercial goals
• Lead all aspects of product implementation including planning, design integration, drafting user stories, planning/budgeting, business readiness, operational enablement, and system configuration
• Establish and maintain an integrated implementation calendar aligned with the product roadmap and enterprise project portfolio. Drive disciplined tracking of timelines, deliverables, and dependencies, with proactive mitigation of risks or blockers
• Serve as the central point of coordination between the Product Division, Operations, IT, Legal, Compliance, Distribution, and Marketing for product rollouts
• Lead cross-functional working groups and product squads to ensure clear ownership, accountability, and progress against milestones
• Implement strong governance frameworks and issue escalation protocols to safeguard delivery timelines, budget, controls, and regulatory integrity
• Ensure all product launches meet regulatory, risk, compliance, and audit requirements in Singapore
• Lead, coach, and develop a high-performing implementation team (including project managers and business analysts) to drive ownership and excellence in delivery

To be successful you will need

• Extensive experience in the life insurance or financial services sector, with substantial experience in managing large teams and delivery leadership roles
• Strong experience in managing product delivery pipelines, time-bound implementation schedules, and cross-functional product programs
• Familiarity with life insurance systems (e.g., policy admin, quotation engines, digital platforms) and regulatory environments in Singapore
• Demonstrated success in managing delivery for both traditional and digital insurance products
• Bachelors degree in IT, Actuarial, Finance, or related field. Project Management Professional (PMP), Agile, or Prince2 certification is a plus
• Highly structured, organized, results-oriented, details driven, and adept at driving accountability in delivery teams
• Exceptional communication and stakeholder management skills, including executive-level reporting
• Strategic thinker with strong execution discipline and the ability to handle multiple concurrent product initiatives without sacrificing quality or timelines. Strong influencing skills and ability to lead and manage in a matrixed and fast-paced environment

When applying, please submit a full resume. Your local internal application policy should be followed. For more information you can visit HRDirect and search for content "SGP: Internal Job Application Criteria ”.

Opening up a world of opportunity

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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Information :

• Company : HSBC
• Position : Head of Product Delivery and Implementation - HSBC Life
• Location : Singapore
• Country : SG